Clark Pest Control

Now avoid them. They changed my rate which ay be ok but with no notice in March. My auto pay was 4$ short for March and May invoices (bi monthy billing) . Clark has hired 3 rd party collection agency in S California, Arm Solutions Camarillo CA. Agency sent me notice June 2 of collection process for 4$ balance. I since in May sent check to cover costs. Further they added 5$ collection fee when I called now. Livermore office and phone people say this is out of their control. Management is no where to intervene. This is more than stupid. $4 and 1 day late (June 2 their collection notice )and add 5$ and threaten furter collect actions. Livermore office said they would put note in file but could do no more. Where is manager who got this out of control collection office involved?? Clarke services need to be cancelled and avoided until they resolve this... I am/was ~10 yr customer with no real previous issues... cancel or avoid clark who can not control their own billing computers. Perhaps they will resolve and fire collection company with no reasonable procedures but threats

This is a mixed review. The technicians who come out and perform work are good to great. Really professional people who do good work. That deserves 5 stars. However, reaching this business is virtually impossible. You can get stuck on hold for HOURS "while all representatives are assisting other customers". You get to listen to them brag about how fast they respond - while you are stuck in a never-ending loop of Clark advertisements. All the while your pest problem remains unaddressed. Oh, and if you find the "request service" form on the Clark Pest Control Livermore website, good luck. Every time we've filled out the form **absolutely nothing** happens. This deserves 1 star (or no stars whatsoever!) So, 3 stars is just an average.