The Bug Man and Queen Bee

Thanks to the folks at Bug Man for their prompt response & great service. Peter was so kind, helpful & informative when he arrived to help me sort out a new carpenter ant problem. Service seems to have resolved our problem & will have them back this spring to work on the exterior of our home.

UPDATE 10/14/25 Still with this great company. No stinging insects or ants in the house over the summer. Treated for Asian Lady Beetles, Box Elders, creepy crawlies of all kinds once again. Thank you Bug Man! The Bug Man himself, Adam, and brother Matt at the house. On time. Super thorough. Knew exactly what to expect, because Julie got all my info over the phone first. Full rodent inspection. Bait boxes to monitor. Treatment from bugs. Good to go for 6 months! So happy to have this peace of mind. Thanks, Bugman!

I decided to try this company because my daughter liked them and also because they are a local company independently owned. Peter was great. He did a thorough job and walked me through things making me a little more secure about what I was getting. The only thing I would say is when I made the initial appointment I feel like the services were over sold. By that I mean the cost was substantial for a one time application and the reason I went for it was the 6 month guarantee that was part of the appeal. It turned out my idea of a guarantee and theirs was a bit different. Peter, when he arrived, explained it in full to me. I decided to trust him in the process and go forward with the appointment.I am someone who will pay what good service requires but I really depend on trusting the company that sells me the service. I realize you have to be reasonable as a customer, I would suggest explaining the guarantee in full warts and all before the tech arrives at the customers home. My hope is the treatment does what I expect and I continue to call on them twice a year. Thanks to Peter.

So pleased with the hornet nest removal service that Peter provided us. It was an angry, active nest right over our suburban sidewalk, and would have posed a safety hazard. Within 15 minutes, Peter had the nest bagged up, took it away, and treated the area where it was hanging to prevent it from being rebuilt. Also a pleasure to work with Julie in the office who was a great communicator in learning about your company. So glad we called this company, and left this job to professionals who clearly know what they're doing!

I had huge bumble bees that has made a nest under the siding of my house. Long story short they ended up having to come out 3 times. They were so nice and didn't charge extra. This is a small business and i suggest using them over a commercial business. Its family owned and operated. They are so kind. The 3rd time they are out was due to bald faced hornets. Photos attached