Sarabeth Fields
I contacted this company for an estimate to take care of one issue. A very nice man came out, with lots of information about what they could do to take care of my problem. He then offered me "a deal" to have coverage for an extra 3 months, just to guarantee the problem would be taken care of.
They had to come out 3 times, for 3 consecutive weeks. He told me the treatment plan that would be used. Which wasn't used. Every trip, same chemicals just sprayed around. They did get rid of the problem for the time being. BUT instead of charging me for the 3months we agreed on, I have been charged for almost 7 months now. Every month I'm paying them for a service I don't want or need anymore. I call to cancel and argue that this is NOT what we discussed or agreed on the first meeting. I was instructed that I would have to pay over $200 to cancel my service with them!!!!!
The person I spoke with couldn't give me any explanation or get me to a supervisor. They have no compassion that I didn't agree to this, that the sales guy straight up lied to me and now I'm stuck paying for services for a year. With no service being done!! Go somewhere else!!!!