Urbanex

Taylor Reding on Urbanex

Stay away!!! They charged us without even servicing the home. We called and asked them to look into and submitted our camera footage; said they would look at their truck footage and nothing! We asked to cancel and they are still charging us. They stated the manager would call us and nothing! Only to wake up this morning with yet another charge. We have already found a new company and we do not recommend doing business with urbanex!

Fabiola Parkerson on Urbanex

Always a great experience with Urbanex rep, Ravis. He’s always professional, courteous and very thorough in addressing treatment on my property. I really appreciate his expertise and friendly attitude!

Alejandro on Urbanex

Been a customer for over 3 years. Great experience so far, professional staff and great communication across the board. Dimetrius is a clean, punctual, hardworking person, im very satisfied with his performance every time he comes out. Thank you!

Denny Stapp on Urbanex

I've been with Urbanex over a year, all service techs have called ahead so I can secure my dogs and ask if I had any concerns. The last tech was Charlie, this week Ni came, both were very professional, polite and efficient. Ni was the first female. She was very knowledgable and empathetic when I was concerned about a particular problem. I have always been pleased with the techs but Ni showed me respect and understanding when I needed it. She went above and beyond. A true caring company who listens to your needs. I highly recommend them to keep your home safe from all pests.

Brenda Garcia on Urbanex

0/10 recommend.
The salesman LIE about not locking into contract. You absolutely can NOT CANCEL without being charged. I had a newborn and was skeptical but decided to give it a shot since he said I would not be charged, but that was also a lie. I got charged 3 TIMES in one month! Every call to rectify the situation only got worst. “Scott” who handles collections has the worst customer service and also lied.
He said he would send techs out to resolve the issue but instead submitted a cancellation email and charged me AGAIN.

This company will spend more time taking your money than actually helping and runnng an effective pest control business. I wouldn’t be surprised if this review isn’t left on the business page. They only post the “good” but I’ve read up on the posts who had similar issues as me. It’s unfortunate. This company is a scam. STAY AWAY FROM THERE and don’t be stuck or charged like me!
The service doesn’t work and you’re stuck cleaning up THEIR mess.