Business ProfilePest Control Companies in Nashville, Tennessee
Urbanex
Urbanex
Urbanex provides residential pest control in Nashville through a recurring home-protection plan. It began in Tennessee and has grown into a multistate residential pest-control company.
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Business Highlights
- The company says its technicians are licensed, trained and background-checked.
- The company says technicians inspect before treatment and provide written findings at every visit.
- Urbanex says it uses EPA-registered products applied to label directions, with placement mindful of children and pets.
- Urbanex offers free same- or next-day re-services if covered pests return between visits.
- Urbanex says it refunds the last service payment if three free re-services do not solve a covered problem.
Service Area
Atlanta, GA, Austin, TX, Bentonville, AR, Boston, MA, Dallas, TX, Fort Worth, TX, Greensboro, NC, Knoxville, TN, Chattanooga, TN, Louisville, KY, Hendersonville, TN, Nashville, TN, Clarksville, TN, Raleigh, NC, Richmond, VA and Tampa, FL.
Active Business Listing
Urbanex is one of 12 pest control companies ProsGrade lists in Nashville, Tennessee.
Active
Public local listing
Listing details
9 services listed, including General pest control, Rodent control and Termite control. Open weekdays, closed on weekends. 6,645 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Urbanex compares with the other 11 pest control companies on ProsGrade in Nashville, using public Google ratings and review counts.
- Has the most Google reviews (6,645) of the 12 Nashville pest control companies on ProsGrade.
Services Covered
9 services- General pest controlWhole-home initial service; recurring exterior barrier treatments through each season.
- Rodent controlRemoval and exclusion; entry-point sealing with metal mesh, sealants and door sweeps.
- Termite controlLiquid soil treatments around the foundation; targeted applications to active galleries.
- Mosquito controlTargeted applications to vegetation, shade and under decks; larvicide where standing water cannot be drained.
- Bed bug treatmentMulti-method treatment matched to the situation; scheduled follow-up visits.
- Ant controlColony-targeted baits and non-repellent applications.
- Spider controlDe-webbing of eaves, entryways and exterior corners; egg-sac removal.
- Cockroach controlGel baits and insect growth regulators; follow-up visits.
- Wasp and stinging insect controlWasp-nest removal from eaves and entryways.
Reviews
What customers say
Customer comments praise technicians' professionalism, courtesy and communication, and one customer particularly valued a technician's empathy about a specific concern. Two customers report billing problems: one says Urbanex charged for a visit that did not happen and continued billing after cancellation was requested; another says the service did not work and reports repeated charges.
Customer Reviews
Taylor Reding
Stay away!!! They charged us without even servicing the home. We called and asked them to look into and submitted our camera footage; said they would look at their truck footage and nothing! We asked to cancel and they are still charging us. They stated the manager would call us and nothing! Only to wake up this morning with yet another charge. We have already found a new company and we do not recommend doing business with urbanex!
Fabiola Parkerson
Always a great experience with Urbanex rep, Ravis. He’s always professional, courteous and very thorough in addressing treatment on my property. I really appreciate his expertise and friendly attitude!
Alejandro
Been a customer for over 3 years. Great experience so far, professional staff and great communication across the board. Dimetrius is a clean, punctual, hardworking person, im very satisfied with his performance every time he comes out. Thank you!
Denny Stapp
I've been with Urbanex over a year, all service techs have called ahead so I can secure my dogs and ask if I had any concerns. The last tech was Charlie, this week Ni came, both were very professional, polite and efficient. Ni was the first female. She was very knowledgable and empathetic when I was concerned about a particular problem. I have always been pleased with the techs but Ni showed me respect and understanding when I needed it. She went above and beyond. A true caring company who listens to your needs. I highly recommend them to keep your home safe from all pests.
Brenda Garcia
0/10 recommend.
The salesman LIE about not locking into contract. You absolutely can NOT CANCEL without being charged. I had a newborn and was skeptical but decided to give it a shot since he said I would not be charged, but that was also a lie. I got charged 3 TIMES in one month! Every call to rectify the situation only got worst. “Scott” who handles collections has the worst customer service and also lied.
He said he would send techs out to resolve the issue but instead submitted a cancellation email and charged me AGAIN.
This company will spend more time taking your money than actually helping and runnng an effective pest control business. I wouldn’t be surprised if this review isn’t left on the business page. They only post the “good” but I’ve read up on the posts who had similar issues as me. It’s unfortunate. This company is a scam. STAY AWAY FROM THERE and don’t be stuck or charged like me!
The service doesn’t work and you’re stuck cleaning up THEIR mess.
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Frequently Asked Questions
Does Urbanex require someone to be home for recurring general pest visits?
No. After the initial visit, recurring appointments focus on the exterior barrier, so most customers do not need to be home.
Are termites and bed bugs included in Urbanex's general pest plan?
No. Termites, mosquitoes, bed bugs and German cockroach infestations are specialized services with separate treatment protocols and pricing.
Does Urbanex offer one-time mosquito treatments for events?
Yes. One-time treatments are available for parties, weddings and cookouts.