Western Pest Services

I contacted Western Pest Service and had an exceptional experience with Sam. We were experiencing an issue with yellow jackets and wasps in my daughter's room, and the source was unknown. Sam demonstrated remarkable patience and efficiently scheduled an emergency appointment for the same day. When the technician, Luis Lantigua, arrived, I was unsure what to anticipate. Mr. Lantigua proved to be the most professional technician I have encountered. He was highly knowledgeable and incredibly patient, thoroughly answering all my questions. He provided detailed explanations and offered valuable advice, particularly beneficial as a new homeowner residing adjacent to a park. Luis consistently displayed respect and maintained a positive demeanor. Even when I initiated a discussion about competitors, he maintained a professional stance and refrained from negative commentary. He ensured my family and I were completely satisfied with his service before departing. I attempted to offer him a gratuity, which he politely declined, stating his primary concern was ensuring my non-verbal autistic daughter could safely play in her room.

It’s our first time using western and we were very very pleased with the service and temperament and knowledge of our technician Tom who did an awesome job. We would definitely be using them again and again and hopefully they send tom back each and every time 5 stars ??

Had a wonderful experience! Mark- the technician was extremely knowledgeable, helpful, and took the time to listen to my plight and to what I was experiencing in my home. He put my mind at ease and made me feel better and I was left feeling confident and hopeful that my issues would soon be resolved. Timely and Great Service! Much appreciated!!