Preferred Pest Control Orange County

I am a returning customer who has had positive experiences with Preferred Pest services. It was the high level of satisfaction from my previous treatments that made the company my preferred choice, hence the name, Preferred Pest. The customer service representatives have always been polite, professional, and helpful. I’ve struggled with chronic ant infestations at my complex every summer and have had a hard time getting rid of them, despite trying out numerous traps and preventative measures. I was referred to Preferred Pest by a coworker. I reached out to them and they scheduled me in quickly, the technician was really efficient and everyone I interacted with was both polite and professional. When Preferred Pest treated the issue, I was genuinely impressed, the ants disappeared and did not return for a couple of years, which far exceeded my expectations. This lasting result is exactly why I continue to choose Preferred Pest services. I remain a very satisfied and returning customer. I appreciate the quality and reliability that this company consistently provides. On one occasion, we did experience a minor issue, which was understandable. However, management promptly reached out the same day to offer solutions and ensure the matter was resolved quickly and professionally.

5/5 stars. I truly recommend and I could not be happier with the service completed. I worked with the technician Andy and he was super professional. I had a huge rodent problem, but since my appointment, I have not had any other issues. One thing that gravitated me towards this company were affordable prices. Compared to other companies, this was the best bang for my buck, and I do not regret anything.

A friend recommended this company, and it was the best decision I could have made. The lady I spoke with on the phone was super respectful and the whole process was easy. The technician Gio came to my house and identified the pest issue. Since my appointment, I have not had a pest issue and I could not be happier. Everybody was so polite and compared to other companies, it was super affordable.

I purchased the package to have pest service every three months. The first time, the tech was very thorough and sprayed all over the house. The next three times, each tech took maybe five minutes (I am not joking) to spray my house. I did not feel that these last three sessions were worth $109 each time. I even asked the tech to please spray everywhere, but was ignored. After the 3rd session, I knew I did not want the services of Preferred Pest any longer and spoke to Maribel to cancel the services after my year was over. She said I had to call back and cancel after my fourth appointment. I advised I would keep to the contract and pay for the 4th service, but can she cancel services after that. She said no. I had to call back and cancel after. Service is lacking from this company. I would not recommend them any longer.