Dynamite Pest Control

Dynamite Pest Control has many positive reviews, which is why I chose them for a mouse issue at my 92-year-old mother’s home. Unfortunately, our experience did not reflect that reputation. The technician identified an entry hole but spent only seconds at the area before ending the visit and billing $250. I did not observe meaningful bait placement or sealing of entry points. At the two-week follow-up, he only checked the kitchen bait and added nothing further. I expected more care and thoroughness, especially given the situation. Overall, the service felt rushed and disappointing.

If I could put half a star I would. Rich, the service technician (and owner's son) arrived on time, and that's about the only thing that went right. He was abrupt with me when I met him at my front door and while he was on his cell phone with his child and said to me, "Wait a minute," then continued his discussion with this child. There was no, "Hello sir, excuse me for a minute while I finish this call, thank you." It was as if I were knocking on his door and interrupting him during an important call. Then, and quite shockingly, then next words out of his mouth when he steps inside my house are "My wife just left me." As if I needed to hear about his personal life at the moment. Trying to be empathetic, I offered my condolences and then he goes on to say, without hesitation, "Oh, it's ok, she was doing all kinds of drugs anyway...." My jaw just about hit the floor. He then proceeded to find something on his cell phone to show me pertaining to his marital issues -- again, as if that's why I asked him over to my house. As he took notice of my annoyance, his demeanor with me changed and he demonstrated a hostile attitude towards me when I was asking him questions about my rodent issue. Finally, when we were in the basement and he identified an access hole where he believed the mouse or mice were entering into the walls of my house, he went towards the hole and within three seconds turned heel and began to walk out stating he would be writing up my invoice. Incredulously I looked at him and then at the access hole and wondered how he could have laid down poison that quickly and thoroughly. And for the grand total of $378 I felt there should have been a greater level of coverage around my house and in the basement. You've been warned....DO NOT USE THIS COMPANY!!!

DO NOT USE THIS SERVICE!!! Rich came in and rushed through the service, damaged my furniture, and pretended to spray my basement for rodents. He claimed he inspected for entry ways. No traps where laid on the inside nor did he add any pepper spray on the outside. Proceeded to charge me $486. He ripped me off.

Ann & Rich were absolutely on point with service and professionalism! I needed someone to remove a live mouse from my unit and check/ re-seal entry points last min on a Friday evening. Ann was very pleasant and thorough with taking my info and getting the extermination tech out to my rental in less than 10 minutes! Rich was fast and very understanding with the goal of identifying additional holes and possibilities of new breaches behind appliances. Service fee also included a 30 guarantee that any other issues would be swiftly resolved, which is very appreciated. Highly recommend, especially if you need swift and quality service for pest control, residentialor commercial. Will definitely use them again if needed!