American Pest operates from 1750 E Parham Rd in Richmond and provides pest control for residential and commercial clients. Office hours extend into the evening on weekdays with limited weekend slots. Technicians are frequently recognized in reviews for clear explanations and courteous service.
Customers frequently mention technicians who explain what they find and outline next steps. Many note responsive communication, punctual visits, and respectful service in homes and workplaces.
Richmond and surrounding neighborhoods in the metro area. Contact the office to confirm coverage for your location.
General pest control for common household and commercial pests, interior and exterior treatments, inspection and monitoring, service plans with routine visits, and targeted treatments based on findings.
Recent reviews praise technicians for clear communication, careful inspections, and thorough documentation after visits. Multiple customers mention quick responses and solutions tailored to their concerns, including roach treatments and ongoing commercial service. Comments also highlight polite, personable staff and consistent follow-through. Overall tone points to reliability and professionalism during scheduled services.
Christina has been amazing and doing her absolute best to help us get rid of these roaches. She genuinely cares about helping us, and that seems so hard to find d these days. I feel I am in the best hands possible! :D
??????????Amy with American Pest was fantastic! She was polite, efficient, and genuinely kind. Amy explained everything thoroughly, told me exactly what she found, and took the time to answer all of my questions. I really appreciated how clear and professional she was. Highly recommend her as your tech.
I had the pleasure of meeting Andrew (Patterson Ave location) for the first time, although he has serviced our space a couple times as new tenants, we never crossed paths. His customer service and personality were stellar, extremely genuine and down to earth yet very professional. A very pleasant young man. He took heed and made sure he addressed my concern. I hope he is as much appreciated by other tenants, and American Pest as I was.
I want to begin by sharing that I’m new to Richmond and Artcraft (which both I love so far) and in my 30 yrs in this industry, I have yet to experience a vendor such as Scott. He has got to be one of the most personable vendors I have ever met! He responds immediately, he ALWAYS has a resolution that I’m satisfied with and he’s so relatable. I’ve such a good experience with Scott. He is one of the BEST they have! And I mean that with every ounce of Property Manager bugs I got in me ??
Our company has been using American Pest for the past few years, and I must say they have been amazing. Olivia Wiley, Senior Account Specialist, is incredibly kind and always available whenever we need assistance.We have worked with several technicians over time, but Amy Crummie-DuCarme has been the best by far. She is extremely detailed when servicing our community and consistently leaves thorough, helpful notes after each visit.Thank you to American Pest—and especially to Amy—for providing such outstanding service. We truly appreciate your dedication and professionalism.
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This business may offer free estimates for some services.
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