Kanga Pest Control - Salem

My first impression of Kanga is that they care, have great customer service and truly want to help. When I called, a real person actually answered the phone! She was very friendly and helped answer my initial questions. Next the owner, Jesse, stopped by my house to assess my concerns. He was super knowledgeable, friendly, and took the time to explain and answer any questions. Later that day he emailed me a quote, and I decided to switch companies (despite still being under contract with a competitor). Today, Orlando and another technician started the process to rid my house of pests. Kanga replaced my crawlspace vents if there were holes vs. the competitor shoved steel wool in the holes (after me insisting). Kanga also replaced one of my vent covers vs the other company said I’d have to hire someone to fix it. Kanga also set many traps in my crawlspace vs the competition only set 2 traps in the crawl space. Orlando was very thorough, knowledgeable & friendly. So far, I’m very impressed, and I feel confident they will help me control the pests in my house! 2nd visit. I had a new technician, Alex. Again, great customer service. I’m very happy with Kanga!

Alex was absolutely wonderful and incredibly knowledgeable, even though it was their first time here, which speaks volumes about Kanga's exceptional note-keeping and organizational skills. Over time, I’ve also had the pleasure of working with Juan and Orlando, one of whom even brought along a trainee. Each experience has been seamless and professional, highlighting the team's dedication to excellence. Kanga consistently delivers top-tier service, and their commitment to customer satisfaction shines through every interaction!" Juan is one of my favorite techs, hands down. Everyone at the company is incredible, but Juan consistently goes above and beyond. He’s not only skilled but also patient and kind, especially when I don’t get to interact with adults often. He holds great conversations and is always considerate. Truly a standout!

My service visit with Alex from Kanga was excellent. He answered any questions I had was friendly and had great communication via text. I've been with Kanga for a few years and they have never disappointed. Jasmine who often takes my calls is also helpful, friendly and efficient. Happy ?? New Year Carrie Portland