Princess Auto

Very poor customer service. I’m sure not everyone in the store but 2 people I came across today when I visited the store were very unprofessional , definitely need more training on respectful and Professional customer service.Will never return and won’t recommend.

Prices have gone out the roof. Much cheaper products sell for major high quality brand price!! Staff is clueless! All young with no knowledge. Maybe one person might be able to accually help you!! Go to can tire or home depot, higher quility at better prices!!!

Wouldn’t except my girlfriend’s return even tho we told the lady that was at the cash and the other lady with coloured hair that came out to help (Presumably the manager)was told that it just wasn’t to our satisfaction. The keys barely work. My girlfriend who’s truck this goes on and who can barely ever manage to open the lock box tends to feel less than satisfied when she can’t get anything she tries to put in it. We have all the keys. Did they try? No . The one cashier was smiling, presumably happy we walked away without getting a return. Saying we can’t return it after getting our use out of it. Which I many times tried to explain that she genuinely never even used it yet so that not actually true. Yet she repeated it and they walked away and did nothing for us. I quite frankly spend a lot of money here cause my work gives me a nice tool allowance every year . And funny enough the person who helped my girlfriend at the store buy it convinced her saying she could return it in 6 months down the road regardless of reason and she doesn’t need an excuse. We would dealt with Canadian tire and will from now on after experiencing that sorta treatment towards us