Fox Pest Control Glen Ellyn

Horrible service! I was throughly disappointed in my visit. First he called 15 minutes prior to arrival- thankfully I was home. Then he used a duster to apply powder. I questioned the upper windows and he lied to me saying he had an extended wand. He half heartedly treated my windows - never the uppers - skipping many. Then he applied the treatment to the mulch no where near my house and into locations - not even locations that are an issue. What he did not know was I have cameras all around my home and I watched his very poor performance. Dissatisfaction does not cover my reaction
I refuse to pay for this service. It was a joke

I always love when Terrence is our technician. He is prompt, I recieve a text about 20 mins before he arrives every time. He is respectful and thorough, always takes care of any issues I point out upon his arrival. And bonus points, he has an incredible singing voice. I love listening to him sing whatever gospel song he has in his head on any given day as he makes his way around the house. This man is a true blessing and we appreciate him. ??

My technician Sam was awesome. He arrived in a timely manner. He let me know well ahead of time he was on his way. He was friendly, professional and knowledgeable. He made me feel at ease and confident he knew he could take care of the situation

(Commercial Location) I love their service! The technicians always explain to me what they do in my location and gave me tips for a better control.
(Update)
John is the technician assigned to our center, and we are truly grateful for his meticulous work. We operate a childcare facility, and John understands our needs perfectly. He checks every corner of the building with great attention to detail, is extremely careful when applying treatments, especially knowing that we care for infants, and always takes the time to explain how we can keep our facility pest-free. He even takes photos to show us areas of concern and what has been addressed.

Thank you, John! See you next time.

Was billed for a service that wasn't performed tech says he was here from 11-12:17 pm on 9/11/2025, I was home as was my wife (as we are retired) and we saw or heard no-one, my dogs didn't alert either Also none of my cameras picked him up at that time frame. I was in backyard cutting down a tree There are spider webs all over my front porch including one around the camera on the doorbell, when we called and spoke to Gavin to cancel the services he stated he would refund the payment only if we stayed with them which I refused I am not paying for services I don't receive he then proceeded to hang up on us. The photos below are just of my front porch area, the last one the spider is in its corner alive! here are the techs notes

Service Notes: Hello Nancy today I serviced your home on the exterior perimeter What I saw: light spider activity light webs around your home What I did: I treated the exterior perimeter with a liquid barrier treatment to decrease insect activity I placed a dry insecticide bait into the mulch for extra protection I treated all visible webs around your home I also treated cracks and crevices around your home What to expect: expect light activity as insects will try to evacuate away from insecticide expect to see a few dead bugs around as insecticides will make it hard for them to survive What I recommend: no recommendations at this time Thank you for choosing fox pest control if you have any questions or concerns please contact Fox Pest Control thank you for your business and have a great day see you next visit your pest technician Taz a link will be sent to you shortly rate my service today a 9 or 10 would be appreciated thank you

As you can plainly see he did not perform what he said because he wasn't even HERE!!!

Services have hopefully been canceled i do not recommend them at all something has changed with them we had been with them for 5 yrs but service has been in decline for awhile now
I rate as 1 star but if I could it would be zero. cannot rate this person or this company anymore

added more photos of backyard unreal and these didn't show up overnight