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Family Pest Solutions

Pest Control Companies in Schenectady, New York
Ranked #3 in Schenectady | Grade B+
4.90 (528 reviews)

Family Pest Solutions

Family Pest Solutions provides residential and commercial pest control for the Capital District. Office hours are Monday–Friday, 8:00 AM to 5:00 PM. Customers commonly mention knowledgeable technicians, clear communication, and thorough treatments Serving homeowners across Schenectady, New York.

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Why Homeowners Choose This Business

Local familiarity with Capital District pest pressures, weekday availability, and a team noted by many reviewers for courteous communication and thorough service. Technicians are frequently mentioned by name for punctuality and care during visits Local experience that helps homeowners across Schenectady, New York compare a more region-aware provider.

Service Area

Serving Albany and nearby communities across New York’s Capital District, including Schenectady, Guilderland, Clifton Park, Saratoga-area communities, and surrounding towns.

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  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Ant Control
  Rodent Control
  Mouse Exclusion
  Wasp and hornet removal
  Spider Treatment
  Bed Bug Treatment
  Cockroach Control
  Commercial Pest Control
  Residential Pest Control
  Pest Inspection
  Exterior perimeter treatment
  Seasonal pest management

Services include inspection, treatment, and follow-up for ants, mice and rats, wasps and hornets, spiders, roaches, bed bugs, and seasonal pests. Options appear to include one-time treatments and ongoing maintenance plans depending on the issue and site conditions.

Reviews

Customer Reviews

Andrew
My experience with Jack, the owner, was highly unprofessional. I found his tone to be condescending and his approach to be entirely focused on a 'money grab' rather than addressing my pest issues. He refused to help with a one-time infestat…
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My experience with Jack, the owner, was highly unprofessional. I found his tone to be condescending and his approach to be entirely focused on a 'money grab' rather than addressing my pest issues. He refused to help with a one-time infestation unless I signed up for a monthly contract. Then, he quoted an exorbitant price as a clear tactic to force me into a subscription. It is disappointing to see a business owner treat a paying customer with such dismissal and greed. Save your time and money and go elsewhere.

Response to Owner: Your response perfectly illustrates the unprofessionalism and 'money grab' mentality I described in my review. You frame your constant follow-ups as 'concern,' but to a customer, that is simply high-pressure sales tactics. It is telling that you refused to perform a treatment unless I signed up for monthly follow ups. A customer-focused business caters to the client's needs; a money-focused business issues ultimatums. By resorting to personal attacks and assumptions about my property management, you are simply trying to deflect from the fact that you turned down a paying job because it wasn't the lucrative revenue you wanted.
SAM
Owner Jack doesn’t return calls. At lleast not mine. Called at least twice on Tuesday and awaited call after friendly office person reached out to Mr. Johnson. Ask her, Jack. I'm sure she will remember. The way to respond is not to defame t…
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Owner Jack doesn’t return calls. At lleast not mine. Called at least twice on Tuesday and awaited call after friendly office person reached out to Mr. Johnson. Ask her, Jack. I'm sure she will remember. The way to respond is not to defame the review but admit that you dropped the ball this time and what can you do to try to earn the business next time.
Joe Mazza
The service has been great. The whole team has been helpful and done a great job. We used them 9 years ago and the work was perfect. When we got mice again they were our first call and we are once again very happy with the work.
I am DAPO
Family Pest Solutions has been wonderful to work with! The office team is always kind, professional, and easy to coordinate with. Misael has personally come out to our home and goes above and beyond to make sure we stay critter-free. His th…
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Family Pest Solutions has been wonderful to work with! The office team is always kind, professional, and easy to coordinate with. Misael has personally come out to our home and goes above and beyond to make sure we stay critter-free. His thoroughness and care give us real peace of mind. Highly recommend!
Tracy Kent
Matt, is very prompt and arrives on time each time he treats my home. He is very informative and knows so much about his job. I have been using Family Pest Solutions for the past 3 years and have barely seen any activity inside and outside…
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Matt, is very prompt and arrives on time each time he treats my home. He is very informative and knows so much about his job. I have been using Family Pest Solutions for the past 3 years and have barely seen any activity inside and outside of my home. I am extremely happy with their service and will continue to use them as long as I own my home.

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Frequently Asked Questions

Common calls include ants, mice and other rodents, stinging insects like wasps and hornets, spiders, and occasional invaders. The team also addresses bed bugs and seasonal pests that move indoors as weather changes.

Service needs can vary by pest and property. In many cases, the company provides both single-visit treatments and ongoing maintenance, depending on assessment and customer preference.

Weekday scheduling is available during normal business hours. Availability depends on current demand, but reviewers often note prompt responses and timely arrivals once booked.

A technician will review your concerns, inspect the property, and discuss a treatment approach. They typically explain next steps, safety considerations, and any follow-up that may be recommended.

Yes, the company handles residential and commercial pest concerns. Solutions are tailored to the type of property, level of activity, and compliance needs.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.90 (528 reviews) Featured BusinessPro Listing
Address
2568 Western Ave Suite 204, Altamont, NY 12009
Business Type
Service
Website
https://familypestsolutions.com/
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