Terminix

Our service rep Charles does a good job! Our mouse problem isn't nearly as bad as it was when we began service in July; HOWEVER, there are still inside issues that we hope will be eradicated as we continue to move toward the winter months. I know if we needed service outside of our quarterly visits from him, we would be accommodated. Gene Haynes Stonewall, LA

ZERO STARS-100% do NOT recommend. I have had to call customer service multiple times to try and resolve issues. The salesman that came and quoted our services lied and had us sign contracts that did not match what he said with service appt amounts and prices. charged us $700 that was supposed to be refunded and it took almost 4 months of calling to finally get refunded. Was also told there was no contract and could cancel at any time, only to find out afterwards that there is actually a year contract and you are stuck in it. He had us electronically sign everything and did not give us copies of what was signed that supposedly has this information buried in the fine print.

Communication and customer service I received was severely lacking. I started service with them in early November, it’s now January and my problem still have not been fully taken care of. Nobody answers the phone and they refuse to communicate between one another. At this point, I will take my money elsewhere.

Very disappointed with the service. i had a rat infestation in one of my rentals. i signed a contract with them to get it taken care off. anyways to make the long story short 15 months later and that rat situation has not been resolved. i decided to take action myself. i cancelled terminix and bought my some rat poison. set a bunch of traps. rats. one week later no sign of live rats. Problem solved!!!