Guardian Pest Control

I used guardian pest control for years and the service was fantastic. Now, they have been bought out by modern pest control, the starting costs are $500 per package and the phone customer service is horrible. Nothing can be done about it I've been told except go to a different pest control company.

I've deleted my prior review and upgraded my evaluation, because I didn't feel that my prior review accurately reflected Guardian Pest Control's excellent commitment to exceptional customer service. To recap, after my routine monthly service visit was performed a few days ago, I reached out to them to voice some concerns about the way their service tech managed his visit. They responded promptly to my concerns, and came back out to repeat their treatment of our property. Their follow up visit was much more typical of the quality of service that I'd become accustomed to over the last 8 or 9 years that they've provided their services to me. In those roughly 100 or so monthly visits, this was the one and only time that I'd ever had a concern. The other 99 times, their service has been exemplary, and in retrospect, I wanted my review to focus more on all of the great service that they've provided over the years, rather than this lone glitch that occurred. In today's day and age, it's rare that any company would provide service with a 99+% approval rating, which is what my experience has been, and what I wanted my review to more accurately portray. I can and would unequivocally recommend this company to anyone, because the real mark of a quality company is not that they provide perfect service 100% of the time, but how they respond to the situation if a concern is raised by a customer. Kudos to Mr. Markowich for the high service standards that he provides for his customers!

Thank you! For an excellent service, came well recommended by a friend and we couldn't be happier with your service. Special thanks to Eliot your technician. He was awesome and was clear in explaining the process and everything else to us. We are more than satisfied with your service. and will recommend you forward to all our friends.