Guardian Pest Control serves Southington, Connecticut from its Plainville location with general pest solutions and ongoing plans. Reviews highlight clear technician communication and responsiveness to concerns, with recurring mentions of effective ant treatments.
Local familiarity, clear explanations from techs, and reliable scheduling come up often in feedback. The team is noted for returning to address concerns and keeping clients informed about activity and next steps Local experience that helps homeowners across Southington, Connecticut compare a more region-aware provider.
Serving Southington, Plainville, and nearby Central Connecticut communities.
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Common requests mentioned in reviews include inspections, ant and carpenter ant treatments, and recurring maintenance plans for household pests. Service typically includes assessment, targeted applications, and follow-up when needed.
Reviews frequently mention courteous, communicative technicians who explain treatment steps and provide updates on activity. Many note punctual appointments and reliable recurring service. Several customers describe effective ant treatments and helpful office interactions. A number of recent comments reference changes after a transition to Modern Pest, including questions about pricing and phone support.
I used guardian pest control for years and the service was fantastic. Now, they have been bought out by modern pest control, the starting costs are $500 per package and the phone customer service is horrible. Nothing can be done about it I've been told except go to a different pest control company.
I've deleted my prior review and upgraded my evaluation, because I didn't feel that my prior review accurately reflected Guardian Pest Control's excellent commitment to exceptional customer service. To recap, after my routine monthly service visit was performed a few days ago, I reached out to them to voice some concerns about the way their service tech managed his visit. They responded promptly to my concerns, and came back out to repeat their treatment of our property. Their follow up visit was much more typical of the quality of service that I'd become accustomed to over the last 8 or 9 years that they've provided their services to me. In those roughly 100 or so monthly visits, this was the one and only time that I'd ever had a concern. The other 99 times, their service has been exemplary, and in retrospect, I wanted my review to focus more on all of the great service that they've provided over the years, rather than this lone glitch that occurred. In today's day and age, it's rare that any company would provide service with a 99+% approval rating, which is what my experience has been, and what I wanted my review to more accurately portray. I can and would unequivocally recommend this company to anyone, because the real mark of a quality company is not that they provide perfect service 100% of the time, but how they respond to the situation if a concern is raised by a customer. Kudos to Mr. Markowich for the high service standards that he provides for his customers!
Thank you! For an excellent service, came well recommended by a friend and we couldn't be happier with your service. Special thanks to Eliot your technician. He was awesome and was clear in explaining the process and everything else to us. We are more than satisfied with your service. and will recommend you forward to all our friends.
Wanted to update my review! It’s year later and we are still so pleased! Our tech Tom updates us on what’s going on for “activity” and takes care of it!Highly recommend!Been using Guardian Pest Control for some time. They are always reliable, on time and professional. We have an ongoing service and there is never a problem if I have to reschedule. If you call the office you reach a real person who is professional, friendly and helpful! Each of the techs who have been here for service are the same. I highly recommend this company!
Eddy is the best! We just moved into the house a month ago. As a first-time homeowner, we know nothing about pest control except for hiring someone to check the termite as part of the general home inspection. Two days ago we noted multiple carpenter ants in the kitchen and the office on the first floor. I found Guardian on Google and called right away. The lady answering the phone is very professional and explained the treatment plan in details. The appointment was scheduled right away and Eddy showed up on time the next day. He answered a lot of my dumb questions patiently, shared plenty of tips, and did a good job locating the nest near the hatchway. I asked him about the bees on the porch and he helped to exterminate them too! I'd say the service I received is well worth the price I paid. They are experts but most importantly they are local, which means they know the pests in this area very well. Highly recommend Guardian and Eddy!
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