Tempe, Arizona-based service center for Arrow Exterminators providing residential and commercial pest solutions with an emphasis on communication and follow-up care.
Customers highlight clear communication, punctual arrival calls, and willingness to address concerns on return visits. Supervisors are noted for stepping in to ensure treatments meet expectations. Service notes and guidance on in-home safety and preparation are commonly mentioned Local experience that helps homeowners across Tempe, Arizona compare a more region-aware provider.
From the Tempe, Arizona service center, technicians reach customers in Tempe and nearby Phoenix metro neighborhoods.
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General pest control, termite inspections and treatments, bed bug treatments, rodent control, and recurring service plans for residential and commercial properties.
Reviews mention consistent communication before visits and technicians who listen and explain treatment plans. Several customers note effective follow-up visits that resolved lingering issues, including bed bugs. Commenters also describe supervisors stepping in to reapply treatments when needed. A few mention documentation clarity, which the team addressed after feedback.
Evan is amazing! He came by for a follow up visit and reassured us he went atomic bomb on the bed bugs! We haven’t had any bites since he treated our apartment. His words matched the effort. He is very down to earth and has veteran knowledge from being in the business for a while. He let us know that our powdered diatomaceous earth we had everywhere would cause respiratory issues over time so we cleared most of that out of our apartment. Evan practices what he preaches and clearly takes pride in his work. We are glad he is a part of your team!
I have used them for 25 years and still believe they are the best in the business. Our service rep (Jared?) always calls before he comes to the house, as well as always listens to how we can solve a problem.
Robert did a great job. The only thing we needed was a copy of the service slip that was readable. We were able to talk to Robert about it. I would just suggest that your company provides a service slip copy that is readable. (Even our printed name & address was hard to read.)We will continue to use your service
We have been customers of Arrow Exterminators for years and they have had a bit of employee turn over, but never to the extent that we were ever disappointed. The last treatment was below our expectations and the supervisor, Robert came out personally to ensure our satisfaction. He reapplied our treatment, spoke with us about our needs and instead of throwing his employee under a bus, used it as a teachable moment! That's leadership and how you retain customers. We are loyal to Arrow and will remain so because they will go out of their way to get it right! Thanks Robert! Thanks Arrow!
The company I work for recently changed pest control companies & I am so happy we did. I wish we would have switched to Arrow Exterminators years ago! The service they provide is so much better than the competitors. They have technicians who actually care about the service they’re providing & so knowledgeable. I loved our weekly technician Lucas & was sad when I found out he was moving & would no longer be on our route. Turns out Robert Bonilla is just as great! He’s friendly, patient, & has years of experience which is so helpful to me & the property I work at. I highly recommend them.
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