Mission Pest Control

I really can't rate the service at this point since today was my first application of their treatment. The technician that visited me was courteous, and what about his work in an efficient manner. Again, I can't really rate him since I really wasn't paying attention to what he was doing. He arrived and went about doing his work and left. We had a very minimum interaction. Only time we'll tell if the service is worth the price.I paid, and I won't know that for some time and to the future. I rated them three stars for now until I can actually get some time to evaluate the results.

Joe was great! Super friendly, professional, and he took the time to explain everything clearly. It’s nice working with someone who genuinely cares about helping homeowners protect their property. I really appreciated the transparency and education throughout the entire process. I’ve also been getting quotes for other home upgrades and had no idea Mission Pest offered some of these additional services. Joe identified areas that needed attention and provided a detailed, no-pressure quote on the spot. Being able to address multiple issues in one inspection was a huge bonus for me.

I don't like leaving "bad" reviews. Scott came to offer our family pest control, and walked our entire yard with my husband, assuring him that all the webs would be cleaned, and all the areas would be sprayed. The tech who did the job was very kind, but left so much of our yard untouched. There are webs left everywhere. I called to ask for our money back, as my husband walked the yard and was very dissatisfied. The manager said they do not offer refunds, but that they would send someone to go over the yard again. We did not want to have anyone back, as we do not trust them any longer. It's hard to guess what percentage of our yard was done properly, but I would recommend steering clear. Or at least making sure you are home watching the entire job. We have picture after picture of all of the parts of the yard that were missed. In addition, my daughter's bedroom window was sprayed and is now covered in streaks. UPDATE: Marina, one of the managers, called and followed up with us multiple times to apologize for us not being satisfied with the job. She was very kind and it was nice that the company reached back out to apologize for the poorly done job, and that they wanted to make it right.