Fox Pest Control Rhode Island

I rarely leave reviews, but I feel obligated to warn other consumers so they don’t get scammed the way we did. I would give this company zero stars if I could.

At first, everything seemed promising. They were responsive, appeared competent, and quickly locked us into a contract. A technician came out promptly, was friendly, set traps, and an inspector followed a few days later to assess our rodent-infested crawl space and provide an estimate of the work to be done. All of that went smoothly.

The problems began immediately after we signed off on the plans to remediate. We were told the work would be completed within 2-3 weeks and that someone would contact us to schedule. No one ever did. When we called, we were given an appointment a couple of weeks out-then the contractors simply didn’t show. When we followed up, we were told the appointment had been canceled and that we “should have been notified,” though we never were.

This exact scenario repeated itself four more times, including both yesterday and today. We’ve been promised manager call-backs that never happened. We are now six weeks in, with no completed work, no reliable communication, and no accountability.

In the meantime, we’ve rearranged our schedules repeatedly, sealed off two rooms of our home, including our main bathroom- because of the odor, and spent countless hours trying to get answers. Instead, we’ve been misled, ignored, and taken advantage of. This situation is affecting our health and daily life, and if we weren’t locked into a contract, we would have switched companies long ago.

Choose literally anyone else. They are quick to take your money and then disappear.

This was our first inspection with Fox , do to mice problems Roberto , the tech they sent was excellent.He
listened as we addressed our issues. He gave us reason why we would have mice and how to control them
Roberto was very knowledgeable. Even took pictures to show me where he found entry points
I hope we can Have Roberto do all our Follow ups and inspections
At this point I am throughly impressed with Fox and definitely there Tech Roberto

We have an old field stone basement that has been accumulating rodent poop, squirrel nuts, pee in the insulation… just yuck. First, Spencer came and took a look. He suggested a deep clean of the basement and to seal up the holes. He was incredibly knowledgeable and spent a ton of time with us. Not to mention a friendly guy! Then, Matt, Zach, and John came completed the entire project in one day. They were also super friendly and professional. They did an amazing job, and I’m now not scared to go into the basement!

Fox pest sent technician Michael Horn out for my service. He was deeply knowledgeable, very personable, and confident in his work. All work was completed in a timely and well communicated manner. I am happy with his work and would use fox pest again.

Just had our initial service with David - he was extremely knowledgable and nice. He made sure we felt comfortable with the treatment around our baby and pets and that we understood not only what he was doing that day but also what the next few months may look like. Highly recommend.

DO NOT USE FOX PEST!

UPDATE: Despite Fox Pest replying to my review and saying they reached out, I have called numerous times and get the same “someone will reach out.” They damaged my house on two occasions now and deny all wrongdoing. PLEASE read rest of my review so they don’t do this to anyone else but look elsewhere for bug control!

I have a natural wood door at my home and the chemicals that Fox sprayed over the summer left a white coating everywhere they sprayed. When i tried to wipe the white coating off, the varnish finish was flaking underneath. I called Fox and a tech came out and they were not sure what caused the white residue but we agreed for them to continue service but were not supposed to spray the door. A few weeks later they came out for the next quarterly treatment and sprayed the wood doors YET AGAIN! With the varnish flaking from the previous visit, now the chemical starting eating through the stain. This occurred in June and I have been trying to get someone from the company to give me a call back for MONTHS. This is also the second time that they have done damage to my house, previously it was a scratched window pane. I provided Fox with all pictures as well as videos from my security cameras evidencing the damage and the spraying, and I cannot get a phone call back. They originally tried saying that none of their chemicals would cause such damage. However, I have pictures and videos of the door immediately before they sprayed and a day later when the white residue appears. Tough to lie in 2025 with all the technology we have! Beware!!!