Buddy’s Plumbing Excellence focuses on clear communication, efficient repair, and leaving homes as clean as they found them. Services range from fixture repairs to main line jetting and water heater replacements, with scheduling aimed at quick turnaround for urgent issues.
Clear communication before and during the job, careful cleanup, and solutions that aim to prevent repeat issues. Scheduling support helps secure prompt visits when problems can’t wait.
Based in Akron with service across nearby communities in Summit and parts of Medina County.
Plumbing repairs and fixture replacements, clogged drain clearing and main line jetting, water heater replacement and recirculation systems, sump pump replacement, leak diagnosis and pipe repairs, and basic camera inspections associated with drain service.
Reviews consistently mention on-time arrivals, clear explanations, and thorough troubleshooting. Many customers highlight successful water heater replacements, main drain jetting, and quick turnaround on sump pump failures. Communication from scheduling to technician updates is praised, and several reviews note clean work areas after service. Pricing and options are typically explained before work begins.
I had an outstanding experience with this plumber. They arrived on time, diagnosed the issue quickly, and explained everything clearly. The work was done efficiently, professionally, and with great attention to detail. You can tell they take pride in their craft—no shortcuts, no upselling, just honest, high-quality service. My plumbing is working perfectly now, and the area was left spotless. I highly recommend them to anyone looking for reliable, top-tier workmanship.
I am very impressed with the job Buddy's did for us. John did our hot water tank and recirculation pump replacement and was prompt, thorough, tidy and just overall very professional. I needed a service call a couple of weeks later and Ryan came out and addressed the problem and everything is working perfectly now. Highly recommend Buddy's.
Called for an emergency appointment once our main drain backed up in our basement laundry room again. Jen was able to schedule a tech the same day. Matthew (Matt) was prompt and timely after communicating his drive time.I knew I needed the pipes jetted from past situations.I have to give Matt a huge shout-out cause he worked his butt off on the main drain for nearly three hours. He made multiple jet and camera passes to clear the clogged line and our water flows freely now.He was very knowledgeable and offered us great advice. He was respectful and cleaned up well.Thanks Matt for a job well done!
Amazingly quick service for a failed sump pump. They came the next day. Kevin was very informative and very nice. I’d recommend Plumbing Excellence for their superior, friendly service!
In today’s world where good customer service is very hard to come by and no longer the expectation Plumbing Excellence excels! From the moment I reached out to them communication was exceptional. I reached out on a Sunday night online and by 8:45am the next day Kevin was at my house.I knew I needed at least one of the two water heaters replaced. Kevin showed me and explained how both had failed. He took a very short time to put together an estimate which I knew was competitive based on my experience as an Engineer. He explained the steps they would take and after my approval began work. The work took most of the day and the quality was excellent. They gave suggestions for maintenance that would help extend the life of the water heaters. I highly recommend Plumbing excellence.
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