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Benjamin Franklin Plumbing of Albany

Plumbers in Albany, New York
Ranked #4 in Albany | Grade B+
4.90 (889 reviews)

Benjamin Franklin Plumbing of Albany

Residential plumbing contractor in Albany, New York handling leaks, fixtures, valves, toilets, sinks, and drain troubleshooting. Many customers report timely arrivals and clear communication.

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Why Homeowners Choose This Business

Local presence in Albany, New York with around-the-clock availability. Reviews cite quick response, courteous techs, and clear explanations of work needed. Technicians handle both straightforward fixes and challenging home setups.

Service Area

Albany, New York and surrounding Capital Region communities. Call to confirm service to your address.

Featured Local Business

This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.

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Listing details

This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.

Featured listings may appear with fuller business details and stronger local presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open for scheduling 24/7; emergency response reported by customers. Call (518) 351-7654.

Services Covered

  Plumbing Services
  Maintenance
  Plumbing Repair
  Installations
  Leak Detection
  Repairs
  Toilet Repair
  Faucet Replacement
  Valve repair
  Drain Troubleshooting
  Sink Repair
  Outdoor Spigot Repair
  Emergency Plumbing
  Residential Plumbing

Home plumbing diagnostics and repair; valve and fixture replacement; toilet and sink repairs; leak investigation; drain and line troubleshooting; outdoor spigot issues; emergency and urgent visit scheduling.

Reviews

Customer Reviews

Kyle Parker
First off, I never leave negative reviews but I feel compelled to this time. I called Benjamin Franklin because whenever I used my kitchen sink, it was backing up into my downstairs bathroom. I was able to get someone out the same day which…
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First off, I never leave negative reviews but I feel compelled to this time. I called Benjamin Franklin because whenever I used my kitchen sink, it was backing up into my downstairs bathroom. I was able to get someone out the same day which is great. However it went downhill when the tech arrived. He came in and I described the situation to him and informed him what was happening. He looked around with his flashlight and then proceeded to tell me he was really busy and didn’t have time to take care of my issue. In fact he never even took a single tool off the truck. He didn’t even attempt to fix anything. The only thing that came off the truck was the tablet when it was time to pay $215. He then proceeded to tell me that he wouldn’t be able to come back out for 3-4 weeks to even attempt a fix. He also told me that if I need to do dishes, I should just use my bathtub. Maybe I had a bad tech, but I will NEVER be using this company again. I would leave 0 stars if I could. I DO NOT recommend to anyone.
Leslie Higley
James and Joe did an excellent job of changing out a corroded valve in our crawl space, as well as a problematic outdoor spigot. It was challenging situation due to the unusual setup of service lines to our house, but they got everything f…
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James and Joe did an excellent job of changing out a corroded valve in our crawl space, as well as a problematic outdoor spigot. It was challenging situation due to the unusual setup of service lines to our house, but they got everything fixed for us.
They were also very prompt and friendly. I highly recommend this company for plumbing needs!
Mary Pilkington
James arrived even sooner than expected. We had called with an emergency situation. He promptly fixed it. He was pleasant and professional. We'd gladly recommend Ben Franklin to friends and neighbors. Mike did a thorough job on a crank…
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James arrived even sooner than expected. We had called with an emergency situation. He promptly fixed it. He was pleasant and professional. We'd gladly recommend Ben Franklin to friends and neighbors.

Mike did a thorough job on a cranky, old toilet and sink. He was pleasant and professional, going above and beyond to answer questions and offer suggestions. We're very impressed with all the Representatives of this company and recently had the opportunity to recommend them to a neighbor.
Anthony Monico
I have owned this property for almost 2 years. I’ve tried desperately to get a company to come out and replace the stairs. Then I came across Benjamin Franklin plumbing of Albany. And my goodness. They did an amazing job. And the service i…
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I have owned this property for almost 2 years. I’ve tried desperately to get a company to come out and replace the stairs.

Then I came across Benjamin Franklin plumbing of Albany. And my goodness. They did an amazing job. And the service is really why I am a fan because they were quick and efficient. I called them to do plumbing work. And I brought up the stairs and within 2 weeks… new stairs. Can’t beat that kind of service. And no matter what you think of the picture below, the stairs are stable and amazing. I’ll paint the stairs and it’ll look amazing.

Update: they are doing FANTASTIC WORK ON THE BATHROOMS AS WE SPEAK. Super happy!
Robin Emanatian
After having our valve in our bathroom, fail and spray, at least 50 gallons of water in our upstairs bathroom, which sunk into our basement with our finished bar we couldn’t have been more happy with this company and their responsiveness to…
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After having our valve in our bathroom, fail and spray, at least 50 gallons of water in our upstairs bathroom, which sunk into our basement with our finished bar we couldn’t have been more happy with this company and their responsiveness to our emergency at 7:30 at night! Mike was amazing and was able to fix our valve enough to turn our water back on! Thank you for wonderful service, responsiveness, and professional work ethic, and dealing with our matter in a more than timely fashion considering that we couldn’t make the water totally stop after turning off our main valve. We are grateful!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Online reviews and scheduling information suggest they often accommodate same-day visits, especially for urgent issues. Availability can vary by time and location, so calling ahead is recommended to confirm timing.

Their public hours indicate open 24 hours daily. For exact arrival windows, contact the office to schedule a visit.

Common requests include leak and valve repairs, toilet and sink issues, fixture replacements, and outdoor spigot problems. They also troubleshoot drains and line concerns within typical residential systems.

They note service across Albany, New York and nearby communities in the Capital Region. If you are unsure about your address, call to confirm coverage.

Reviews mention technicians explain findings and repair options before work proceeds. For a precise estimate, schedule a visit so the team can evaluate the issue on site.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.90 (889 reviews) Featured BusinessPro Listing
Address
6 Simmons Ln, Albany, NY 12204
Business Type
Plumber
Website
https://www.benjaminfranklinplumbing.com/albany/
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