Reliable Heating & Air, Plumbing and Electrical

????? Reliable Heating — Blake Made All the Difference I recently replaced my tankless water heater and explored multiple options and companies before choosing Reliable. Blake's visit sealed the deal — and his expertise likely saved me from a costly mistake. Blake arrived within two days with a comprehensive quote. He walked me through three solid options: an eighty gallon hybrid, a non-hybrid model, and a smaller hybrid. His recommendation was straightforward and backed by real measurement — the eighty gallon hybrid would fit, and the price difference was justified. He knew his product line inside and out, and he spoke with absolute confidence about everything. He never once said "let me check with the manufacturer" or "I need to verify that" — he simply knew these systems like the back of his hand. What really stood out: another company (TE Certified) had suggested I'd need to tear down walls to install the unit. Blake immediately recognized that was wrong — this is a zero clearance model. That kind of knowledge protected my home and my wallet. The pricing was competitive, and Reliable was willing to match other quotes. Once I committed, the water heater arrived and was installed within forty-eight hours. The installation itself was seamless — immense preparation, care for my home, and professionalism throughout. Corey, the electrician, was exceptional as well, rewiring the old connections with the same attention to detail. The bonus: the unit runs cool enough that it's also keeping my garage significantly cooler. Blake did warn me about that — another example of his proactive, thorough approach. This was a significant investment, but it's already paying dividends. I also discovered that my previous water heater was causing issues with my electrical panel. Upgrading averted what could have been a real crisis down the road. Blake is courteous, punctual, knowledgeable, and genuinely invested in getting it right. I cannot recommend him and Reliable highly enough.

Angelo Murry was sent out by Reliable Heating and Air to address an issue with my furnace.He was great! Everyone I have interacted with from the company have been knowledgeable and friendly. Really good customer service. As a result I signed up for their furnace maintenance program (I think they call it “Comfort as a Service “) I am sooo glad I did! Angelo was very easy to talk to, very informative, answering all of my questions and it was clear he knew his business very well. Like many people, I have had experiences with Service people who didn’t know much more than I did about whatever they were working on. So I really appreciate people who are expert in their field. Angelo was clearly an expert in his field! Within the first few minutes of looking over the furnace, he identified the problem and identified some oversights in the original installation that was done by another company. I’m sorry this review was so long, but I just wanted to say how thrilled I was to be dealing with a Company that knows how to give good customer service and has personnel who absolutely know what they’re doing!. Thank you, Angelo Murry and thank you Reliable Heating and Air!

Melvin Sidney my sales representative showed me great customer service during the estimate process. Melvin explained everything to me and because of him I’m a reliable customer for life. William, Angel, and Harry did a great job. They all went above and beyond and the service each one of them provided. Because of all employees professionalism I will definitely recommend reliable to my family and friends. Great experience all around from the estimate stage to the final clean up.

I would just like to say the experience was very fast. I’m a guy that worked nights so I had these guys come in at 12. They were very efficient. They were very clean. They rode a red carpet out on my hardwood floor so it will get damaged and they had to be done in four hours. Had a very good attitude our recommend anyone to try to you guys. also move my hot water heater from the attic and found a sweet spot in the garage. The bundle process saved me a lot of money. Also thank you you guys.

Update: it’s been several months since my HVAC install. Since the install I have been ghosted by my home comfort advisor Charles Cofer and the customer agents try to be helpful but ultimately can’t reach Charles either. This process has been very frustrating since the installer left 2 holes in my walls and cracked the ceiling in multiples rooms. I was told by Charles that Reliable Heating and Air would take care of the ceiling repairs but nobody has reached out to me despite how much I’ve tried to reach out to them. To make matters worse, I never received a contract or receipt of the HVAC rental and I was told I would receive 6 months free which has not been honored. Be careful with reliable. My advice would be to make sure they have taken care of everything before you do your final sign off. They could care less about their customers after a contract has been signed. I still want to shoutout Luis from Reliable. He did an amazing job with my HVAC install. He seen an issue with the original installation, communicated it to me to where I could understand, and proceeded to explain how he would fix the issue so that everything is done correctly and professionally. Luis displayed a high degree of knowledge about everything related to HVAC and he remained nice and respectfully to me, my family, and my property the entire time.