Splash Plumbing

Dylan Ogle at splash plumbing went above and beyond, he put a camera thru our main sewer line all the way to the street and checked my 75 foot back yard drainage lines with his camera. He has very good communication skills, keeping us informed and gave us excellent advice with a fair price for his two hours of time. Very honest and polite person who really cares about doing a good job for you. We have had another plumber from Splash and he was also very good but Dylan was excellent!!!!

We had an urgent backflow issue, and our technician, Jeffrey Sharpless, was outstanding. He responded quickly, assessed the problem right away, and had everything repaired in no time. His professionalism, clear communication, and efficiency turned what could have been a stressful situation into a seamless one. We truly appreciate his prompt service and expertise. THANK YOU Jeff!! Highly recommend Splash Plumbing!

Customer service was excellent— they followed up with me and were able to get me an expedited quote for my water heater replacement. I had an urgent situation and they were able to get my new gas tankless water heater installed quickly and beautifully. The tech was great— he was clean, professional, and knowledgeable about the pipes in my building and was able to answer all of my questions as well as provide additional communication. I’ll definitely keep splash plumbing at the top of my list should I need professional plumbing services again!

The customer service and the helpfulness of the tech were exemplary! They were so nice to work with and explained everything as they went, which is what I wanted. Frank was the tech who came out and worked very hard. I was really impressed with him and his knowledge and his skills. The people in the office that I spoke to to book the appointment and to follow up with were terrific as well. Eric and Christian we’re so kind and helpful and patient. I had a lot of questions and they were great at answering all of them. This service was recommended to me by someone whose HOA was using them and found that they had done a very good job. So I felt comfortable reaching out to them and I would definitely recommend them.

I’m quite disappointed with Splash Plumbing. Our HOA uses them, so I decided to hire them for what I believed would be a simple issue at a condo I rent out. My tenant reported that the shower water was not hot enough, while all other taps in the unit were functioning normally. Based on that, I reasonably assumed it was a cartridge issue. Splash Plumbing attended the unit and charged $354 for what was described as a “cartridge repair.” However, my tenant couldn’t clearly explain what was actually done, and more importantly, the issue was not resolved — the shower water was still not hot enough. Splash Plumbing then recommended a full valve replacement costing $1,725, which immediately raised concerns for me. I went to the condo myself, purchased a new cartridge for $25, and replaced it. The issue was completely resolved in about 15 minutes. I have a serious issue with tradespeople recommending expensive repairs that are unnecessary, especially when dealing with tenants and absentee owners who are relying on their expertise. This experience felt misleading at best. I would not use Splash Plumbing again and would caution others to seek a second opinion before agreeing to major work. I will also be contacting our HOA to look for a new local plumbing company.