Blue Planet Plumbing

Armando with Blue Planet Plumbing recently came out to provide an estimate for replacing three outdoor hose bibs, and the experience was outstanding from start to finish. He was professional, courteous, knowledgeable, and thorough throughout the entire visit. Armando carefully evaluated the situation, explained the proper course of action, and took the time to walk me through several repair options based on my needs and budget. He also offered valuable recommendations for improving the overall longevity and reliability of the home’s plumbing system. What stood out most was his attitude and level of customer care. In today’s world, it can sometimes feel like customer service is lacking, but that was absolutely not the case here. Armando was patient, attentive, and genuinely invested in helping with the project. He welcomed every question I had and made sure I fully understood the work being discussed. The pricing also seemed fair and reasonable for the scope of work involved. Blue Planet Plumbing has an excellent reputation, and after this experience, it’s easy to understand why. Employees like Armando are a true reflection of the company’s professionalism and commitment to customer satisfaction.

Logan and Bryan installed our new hybrid water heater and water softener. On Monday April 27, 2026. They were very thorough and very precise in the installation process. They had to deal with a main shutoff valve in the house and at the meter but they over came that obstacle. Installed new ball valve shut offs to replace or bypass our old gate valves. The installation went smooth even with several interruptions whether it was parts missing or dealing with the shut off valves. They borrowed my wet vac and ripped the vacuum bag and said they would replace it. I told them don't worry about it I just received a call from the main office that they will be delivering replacement vacuum bags. I thought that was awesome. Also it was nice to take a shower and not run out of HOT WATER!! Thank you again for your excellent installation and clean up afterwards. I would definitely recommend Blue Planet for any plumbing work that needs to be done.

Everything about this experience has been excellent. (Should mention we were expecting to have to replace a hot water heater, so this was going to be $$$$$ no matter what) It started with the website- that actually contained informative info about hot water heater types and not just boilerplate, and an online scheduling system that was so easy. Next was their clear text communication and call before the appointment. Then our tech, Patrick, was great. He took the time to explain what he saw and why it was likely that way, then diagnosed it, and provided multiple possible solutions, at different levels of workload and price point. Then he worked patiently with our home warranty rep (don’t get me started on that 1-star pos company), and finally we set up payment and got financing options. We ended up getting the service subscription because the savings we got from the discount you get with that plan pays for the plan itself and more. So happy to have found our plumbers for life! Will gladly update this review after they complete the work. UPDATE: work is completed and it was more of the same great experience! Our tech Uber was a hard worker, communicated well and was dedicated. He pushed through a long day installing our water heater and even upgraded our system replacing some of our pex with copper. He ran out of time when replacing our shower cartridges but that was because they were a bit more challenging to remove since it had been too long since their last replacement and sediment had jammed them. So he had to come back, but when he did, both were replaced within 45 min and we were set. Even got to meet the owner George and can say, culture really does come from the top down. Our only snag in the whole process was calling the main line. If we choose the option for “appt for a previous estimate (1)” or “appt status update (4)”, we received an automated error of “extension 101 is unavailable” But when we relayed this on to Mary in billing (the menu option that did reach a person), she apologized and took ownership. We did get through on option 1 to Tierra (sp?) and she got us quickly to Uber to figure it appt details Overall this is a great plumbing group and I look forward to trusting them with future plumbing needs.

Blue Planet Plumbing was exactly what I was looking for. They answered the phone right away and were able to schedule me within just a few days. The scope of work was handled professionally, and the pricing was in line with market rates. Everything felt organized, straightforward, and well managed from start to finish. Patrick was especially clear in his communication and genuinely kind to work with. I’ll definitely be using Blue Planet Plumbing again in the future.

When you’re dealing with an active plumbing leak, time matters and unfortunately our original plumbing contractor made us feel like it didn’t. They told us it would be over a week before they could even come out, and acted like our emergency wasn’t a big deal. That’s when Blue Planet Plumbing swooped in and truly saved the day. From the very first call, they treated our situation with urgency and care. They came out quickly, assessed the problem, and had everything lined up so a technician could return the very next day to handle the major repair. Now THAT is what I call GREAT SERVICE! Patrick Toomey came in like Superman, professional, knowledgeable, and incredibly thorough. He diagnosed the issue right away and made us feel confident that everything was being handled correctly. Because of the outstanding service, quick response, and genuine care we received, Blue Planet Plumbing is now our forever plumbing company. We highly recommend them, especially Patrick Toomey, if you want the job done right and done fast. Thank you for turning a stressful situation into such a positive experience! Joe & Vickie Serrone