Cassell Brothers Home Services provides residential plumbing help in Augusta, covering diagnostics, repairs, and fixture replacements with scheduling by phone or online.
Local homeowners note clear communication, quick scheduling, and tidy work after repairs. Technicians are frequently described as professional, courteous, and efficient, with upfront estimates explained before work begins.
Based in Augusta at 1035 Franke Industrial Dr and serving the surrounding area.
Residential plumbing diagnostics and repairs, leak detection and pipe repair, slab leak work, toilet replacement and sealing, low water pressure troubleshooting and restoration, faucet and fixture installs, and related plumbing maintenance.
Recent reviews frequently mention quick response times, sometimes the same day, and clear explanations of work before it begins. Customers highlight successful leak repairs, including slab leaks, and careful cleanup of the work area. Several reviews note efficient fixture installations, improved water pressure, and polite, professional technicians. Pricing is often described as explained upfront, reducing confusion.
Tristan came out today (a Sunday) and I had a great experience.I discovered a leak at my water meter, one which was fixed a few days prior by a different company. They weren’t open on Sundays, and I had previously used Metzee Plumbing (which has now merged into Cassell for my service area) for a Sunday emergency and had a great experience then.I called them up, and got Tristan who was here very quickly, was professional, polite, friendly, and efficient. He did a great job explaining and showing the mistakes made by the prior company, and got it fixed. This is very helpful, since I’ll be in communication with prior company for recompense.The price point was reasonable at a minimum, but potentially very good especially considering it’s a Sunday.I’ve now had two great experiences with this company both times I’ve used them for emergency Sunday plumbing. Have shared their info with someone else who’s considering dropping their normal plumber, and definitely recommend considering them for your needs.Thank you Tristan and Cassell!!!
Alex Romero was my plumbing specialist and he was outstanding! Clear in all conversation and did a great job repairing a slab leak. He had a lot to do with drywall cutting, jack hammering, pipe repair and pouring concrete. Excellent repair and left the work area clean. Alex was impressive!
Greg showed up within an hour of us talking to the office. He was very nice, professional, and got the job done quickly yet efficiently. He came out for an estimate, but was able to go ahead and do the job right then and here. He did a great job and the toilets work perfectly. He also sealed the toilet base beautifully. I was impressed with his work overall. To be honest, I was a bit off put at first because to uninstall, haul away, and install 2 new toilets with 2 new flanges (one of which was complicated due to the stacking of fittings to make a connection to the toilet) the estimate was a little over $4,000 ($600 for one and & $2,000 for the complicated one, the rest of the cost was not specified but maybe labor?). I know the price is probably not fully up to him, but that is quite expensive and $4,000 is by far not just a drop in the bucket. Luckily, we did not need either flange replaced. It ended up being a total of $838. We were happy with that considering he handled everything, hauled away the old toilets, and took the new toilet packaging/boxes. If we need plumbing work again we will definitely call these guys. Top tier quality work!
I highly recommend Meetze plumbing and you’ll be lucky if you get Andrew to help you. He was professional, knowledgeable, and courteous. Andrew went out of his way to help quickly and efficiently and didn’t get annoyed with the 1000 questions I asked him. The quote was given upfront and there was no room for confusion after he explained everything so well. 10/10I think Andrew should be running his own company with the knowledge and professionalism he carries!Meetze plumbing is VERY fortunate to have him.
Marshall came out the exact day we requested him and immediately made accurate assessments on why our water flow was so low. He developed a plan and immediately put it into action (per our agreement). It was like a miracle when he finished! The water flowed so nicely at every single faucet after his work was done and it only took him about two hours. We are so EXTREMELY pleased with our plumber Marshall Swearingen! We will recommend him to everyone having plumbing issues.
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This business may offer free estimates for some services.
Emergency service may be available for urgent issues.
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