Cassell Brothers Home Services

Tristan came out today (a Sunday) and I had a great experience. I discovered a leak at my water meter, one which was fixed a few days prior by a different company. They weren’t open on Sundays, and I had previously used Metzee Plumbing (which has now merged into Cassell for my service area) for a Sunday emergency and had a great experience then. I called them up, and got Tristan who was here very quickly, was professional, polite, friendly, and efficient. He did a great job explaining and showing the mistakes made by the prior company, and got it fixed. This is very helpful, since I’ll be in communication with prior company for recompense. The price point was reasonable at a minimum, but potentially very good especially considering it’s a Sunday. I’ve now had two great experiences with this company both times I’ve used them for emergency Sunday plumbing. Have shared their info with someone else who’s considering dropping their normal plumber, and definitely recommend considering them for your needs. Thank you Tristan and Cassell!!!

Alex Romero was my plumbing specialist and he was outstanding! Clear in all conversation and did a great job repairing a slab leak. He had a lot to do with drywall cutting, jack hammering, pipe repair and pouring concrete. Excellent repair and left the work area clean. Alex was impressive!

Greg showed up within an hour of us talking to the office. He was very nice, professional, and got the job done quickly yet efficiently. He came out for an estimate, but was able to go ahead and do the job right then and here. He did a great job and the toilets work perfectly. He also sealed the toilet base beautifully. I was impressed with his work overall. To be honest, I was a bit off put at first because to uninstall, haul away, and install 2 new toilets with 2 new flanges (one of which was complicated due to the stacking of fittings to make a connection to the toilet) the estimate was a little over $4,000 ($600 for one and & $2,000 for the complicated one, the rest of the cost was not specified but maybe labor?). I know the price is probably not fully up to him, but that is quite expensive and $4,000 is by far not just a drop in the bucket. Luckily, we did not need either flange replaced. It ended up being a total of $838. We were happy with that considering he handled everything, hauled away the old toilets, and took the new toilet packaging/boxes. If we need plumbing work again we will definitely call these guys. Top tier quality work!