Mr. Rooter Plumbing of Greater Baltimore

Rich came out to repair my shower nozzle and did a fantastic job. He was polite, very knowledgeable, and took the time to explain exactly what the issue was and how he fixed it. The repair was quick, the price was great, and everything is working perfectly now. I really appreciated his professionalism and would definitely recommend him to anyone who needs a reliable plumber. ??????

Absolute expediency and professionalism. Found on Thumbtack, Mr. Rooter called me within minutes of my request for servicing a defective toilet flange. My technician, Rich, was out here the very next morning to diagnose the issue and then the morning after that to make the repair. Rich even took a look beyond the immediate fix to ensure there wasn't a larger issue that needed to be addressed. All in all, I am completely satisfied and confident in his work, which comes with a one-year guarantee. I will note that this all came with a higher than anticipated price tag, but for my situation and for the value of the service it was one that I was willing to pay.

Mr Rooter was referred to me by a neighbor in 2019 and I was very pleased with their service. I had to call them this week for a mixing valve replacement. Mr Franz gave me an appt the next day. I had the pleasure of meeting Technician Rich Bush who arrived within the 2 hour timeframe. He was pleasant, put on shoe covers, asked about the water/heater, turned on all the faucets to test the water temp. Rich was very thorough, courteous, and knowledgeable in his skillset (he has worked for Mr Rooter for 12 years). He took the time to clean up everything and retested the water temp and make sure everything was working before he left. I would definitely recommend this company and technician and will use them again. The total cost was $545 with a coupon, which I think is high (everything is overpriced these days) but my problem was solved in one day without any hassles. Thank you Mr Rooter & Rich Bush!

My 15 year old water heater went up on New Year's Eve. The gas control valve failed. Mr. Rooter sent a tech out on New Year's Day to give me a free estimate on a replacement water heater. I was able to get the water heater that I wanted at a reasonable price. The price included the new water heater, warranty, parts & labor, and removal/haul away of the old water heater. Mr. Rooter installed the new water heater on January 2nd and they did a fantastic job.

Wayne and his team were very efficient and took care of the sewer line in a morning. The stress relief of knowing it was done with little impact to the yard, surrounding areas and my life was amazing. The team were pleasant to talk to and verified all the work before leaving met expectations. Not normally an experience you would have found to be easy. Sincerely appreciated!