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Business ProfilePlumbers in Belleville, Illinois

Preferred Plumbing LLC

Listed in Belleville 4.90 (598 reviews)(618) 632-7683

Preferred Plumbing LLC

Preferred Plumbing LLC is based in O'Fallon and was founded in 1992. It handles residential and commercial plumbing repairs, remodels and new construction, serving Belleville and other Metro-East communities.

Last Updated October 2, 2026.

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Business Highlights
  • Kevin Townsend owns and operates the company and is an Air Force veteran.
  • Its plumbers are licensed and insured.
  • Senior and military discounts are available.
  • It offers a customer-satisfaction guarantee.
Service Area

O'Fallon, Edwardsville, Shiloh, Belleville, Lebanon, Troy, Swansea, Collinsville, Maryville, Glen Carbon, Mascoutah, Fairview Heights, Caseyville, Trenton and Freeburg, plus surrounding Metro-East communities.

Active Business Listing

Preferred Plumbing LLC is one of 12 plumbers ProsGrade lists in Belleville, Illinois.

Active
Public local listing
Listing details

12 services listed, including Water heaters, Bathroom remodeling and Onyx shower systems. Open weekdays, closed on weekends. Rated 4.9 from 598 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Preferred Plumbing LLC compares with the other 11 plumbers on ProsGrade in Belleville, using public Google ratings and review counts.

  • Ranks in the top half of the 12 Belleville plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.8 average of other Belleville plumbers on ProsGrade.
  • Has more Google reviews (598) than 7 of the 11 other Belleville plumbers on ProsGrade.
  • One of 11 Belleville plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

12 services
  • Water heatersRepair and replacement; AO Smith installations
  • Bathroom remodelingFull remodels; shower, tub and tile upgrades
  • Onyx shower systems
  • Faucets
  • Sump pumps
  • Water filtration systems
  • Toilet repair and replacement
  • Backflow testing
  • Water lines
  • Drain lines
  • Gas lines
  • Sewer cleaning

Reviews

What customers say

Several customers praise the technicians’ professionalism and clear repair guidance, and more than one describes the work as quick. One customer says someone arrived within an hour of calling, while another appreciated the team getting the correct-size toilet and installing it the next morning.

Customer Reviews

Patrick Riley

Preferred Plumbing and the Townsend family recently replaced a water heater as well as fixed a leaking pipe at my residence that I’m under contract to sell. It was important to the buyer that this was taken care of and Parker came out jsut a couple days after calling and completely the work. He did an incredible job and I highly recommend this team. Preferred Plumbing is the only plumbing company I will ever use!
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Kathleen Woodliff

Parker was very professional and explained our options very clearly without being pushy or unnecessary upsetting like some of their competitors. He stayed past 7:30 to finish the job which I really admired. A great asset to the company!

Eric Kirkpatrick

. Parker was very informative and gave me guidance on the best option for me in terms of the repair. Great work. No messes. Super nice guys. I felt like the price was right. I definitely recommend this company.

Laveda Bryant

Great experience. I called as soon as they opened hoping to just get scheduled and someone was at my house within the hour. They were extremely pleasant and professional and was done in no time. This company is my go-to for any plumbing needs.
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Shelby Blanchard Stogner

Excellent experience -- I had purchased the wrong size toilet for an install, and they were able to get the correct one and have it installed the next morning (without ever making me feel dumb for buying the wrong one in the first place!). Parker & Willie were professional, quick, and kind.
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Frequently Asked Questions

What planning help does Preferred Plumbing offer for bathroom remodels?

It helps customers work through planning, budget considerations and project decisions during the early planning stages.