Business Profile

OnTime Service

Plumbers in Birmingham, Alabama
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OnTime Service

Residential plumbing help for Birmingham, Alabama and the surrounding area with a focus on clear communication and respectful in-home service. Scheduling available weekdays and Saturdays.

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Why Homeowners Choose This Business

Local scheduling with extended weekday hours, technicians who explain findings and options, and workmanship that reviewers frequently describe as careful and tidy Local experience that helps homeowners across Birmingham, Alabama compare a more region-aware provider.

Service Area

Based in Hoover and serving Birmingham, Alabama and nearby neighborhoods across Jefferson and Shelby counties.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  Drain Cleaning
  Leak Repair
  Maintenance
  Water Heater Replacement
  Repairs
  Toilet Repair
  Faucet Installation
  Garbage Disposal Repair
  Pipe Repair
  Shutoff Valve Replacement
  Clogged Sink Service
  Plumbing Inspection
  Bathroom Plumbing
  Kitchen Plumbing

Common requests include clogged drain clearing, leak detection and repair, faucet and fixture replacement, toilet repair, garbage disposal service, water heater diagnostics and replacement, supply line and shutoff repairs, and basic plumbing inspections.

Reviews

Customer Reviews

justin Satcher
I recently had a technician come out from On Time Service to look at my unit. The technician checked the system and even stated that the wiring I had done was correct and that I had not wired anything wrong. He installed a new transformer,…
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I recently had a technician come out from On Time Service to look at my unit. The technician checked the system and even stated that the wiring I had done was correct and that I had not wired anything wrong. He installed a new transformer, although the original transformer was not actually bad.
During the visit, he called his supervisors several times trying to diagnose the issue and eventually suggested that the blower motor might be the problem and that I might need a new one. However, I had just recently purchased that motor, so I had it checked and confirmed that the motor was working perfectly fine.
After the technician left, I continued troubleshooting myself. Within about two hours, I changed one small thing and the unit turned on and started working. This was frustrating because I had already spent a significant amount of money for the service call, yet the actual problem was never resolved by the technician.
Overall, it felt like I was charged a high price without the issue actually being fixed. In the end, everything I had originally done was already correct, and the system started working once I made a minor adjustment myself. Unfortunately, this experience felt like a waste of time and money.
Brandon Bowman
We had Jackson come out to swap an outlet in our home, and we couldn’t be happier. He was extremely knowledgeable about older wiring, explained everything clearly, and made sure we understood our options without any pressure. He was profess…
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We had Jackson come out to swap an outlet in our home, and we couldn’t be happier. He was extremely knowledgeable about older wiring, explained everything clearly, and made sure we understood our options without any pressure. He was professional, friendly, and very thorough, and we felt much safer after the work was done. We really appreciated his honesty and helpful attitude. Highly recommend!
Siedyria
Shane was excellent! He explained everything to me very well amd answered my questions effectively! He was also very professional and had a positive attitude the entire time! I just wish their pricing was better...
Mark Renda
On Time is very reliable and stand behind their work. I had a backed up kitchen sink drain and asked them to replace our kitchen faucet. Chase did a great job! He unstopped the drain that was a lot further down the line. The faucet looks r…
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On Time is very reliable and stand behind their work. I had a backed up kitchen sink drain and asked them to replace our kitchen faucet. Chase did a great job! He unstopped the drain that was a lot further down the line. The faucet looks really nice and works well.
Brad Lugar
We had an absolutely fantastic experience with On Time Service and our technician, Art. We needed a major electrical job done, which included installing a new power service box and, most importantly, cleaning up someone else's mistakes from…
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We had an absolutely fantastic experience with On Time Service and our technician, Art. We needed a major electrical job done, which included installing a new power service box and, most importantly, cleaning up someone else's mistakes from a previous job.

Art and his crew were the definition of professional and kind. They were respectful of our home, communicated clearly, and did an amazing job. I was shocked that they were able to get such a complex job in and out in just two days. The quality of their work is outstanding, and it gives us incredible peace of mind.

This was honestly money well spent. If you need a reliable, skilled electrician who does things right the first time, I cannot recommend Art and the OnTime Service team highly enough.

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Frequently Asked Questions

Homeowners most often call for clogged drains, leaky faucets, running toilets, and water heater problems. The team also replaces fixtures and addresses supply line leaks and shutoff valve issues.

Technicians typically explain findings and options on site before proceeding. Customers in public reviews frequently mention clear explanations and no-pressure guidance.

According to posted hours, the company is open Monday through Friday from 7:00 AM to 7:00 PM and Saturday from 8:00 AM to 4:00 PM. Sunday is listed as closed.

Yes, service includes diagnosing and replacing residential water heaters when needed. Technicians review options with you and discuss next steps before work is authorized.

Service is dispatched from Hoover and covers Birmingham, Alabama and nearby communities in Jefferson and Shelby counties. Call to confirm availability for your address.
 Not Verified

Opening Hours

  • Monday 7:00 AM – 7:00 PM
  • Tuesday 7:00 AM – 7:00 PM
  • Wednesday 7:00 AM – 7:00 PM
  • Thursday 7:00 AM – 7:00 PM
  • Friday 7:00 AM – 7:00 PM
  • Saturday 8:00 AM – 4:00 PM
  • Sunday Closed
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Business Details

Business Rating
Not Currently Available Not Verified
Address
2668 Old Rocky Ridge Rd, Hoover, AL 35216
Phone
Business Type
Plumber
Website
City Page
Plumbers in Birmingham, Alabama

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