Tornado plumbing and drain services Burlington

I was in desperate need of a plumber the other night when we noticed our main drain was clogged. Called tornado, they made it to our house in 40 minutes and did the job to the highest extent. Serhiy was extremely helpful, kind and courteous, used the cameras to show the job was done to the best extent before he left.

First time to call Tornado Plumbing as per referral and will definitely call them again for future plumbing service (if there's any). Indeed they are like tornado with fast response to inquiries, fast but quality work done. Both Serhiy and his buddy Nazar are awesome! I highly recommend Tornado Plumbing ?????

5 stars, would give 6 if I could. Friday afternoon my sewage line backs up, sludge up the drain in my basement. Dinner party with 10 guests arriving in hours... I call up Tornado. Within a minute I'm on the phone with Peter. He asks some pointed questions, none of which I can answer. I ask, "Can you please come?", "Already on my way" was his response. An hour later, Peter shows up, camera in the drain, snake in the drain, fixes clogged pipe, notices 2 other issues. Within 1-2 hours, he's fixed the urgent issue and has a plan for addressing the other issue (faulty backflow valve). On Monday (today), he is promptly back at my house to fix final issue. On top of that, he has equipped me with the video and confidence to fight the city of Toronto over the last (and least urgent) issue as it is on the city side. Of course, he could have just accepted the work but instead encouraged me to appeal with the city. All to say, Peter was clearly looking out for the best interests of his client and not trying to take advantage of a challenging situation. On top of all of this, Tornado uses a digital platform for estimates, arrival times, etc.. which kept me in the loop the entire time. I have nothing but appreciation for Peter and Tornado.