FeaturedPlumbers in Burnaby, British Columbia

Pristine Plumbing & Drainage Ltd

Top Spot in Burnaby Today 5.00 (241 reviews)(778) 980-1883

Pristine Plumbing & Drainage Ltd

Pristine Plumbing & Drainage Ltd is a plumbing contractor based in Burnaby, serving Vancouver and the Lower Mainland. It handles residential and commercial plumbing work, and each service call includes a free home plumbing inspection.

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Business Highlights

Locally owned and operated.
Fully qualified journeyman plumbers.
Emergency service is available 24/7.

Service Area

Vancouver and the Lower Mainland.

Featured Local Business

Pristine Plumbing & Drainage Ltd is one of 12 plumbers ProsGrade lists in Burnaby, British Columbia.

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Featured on ProsGrade

Listing details

12 services listed, including Drain cleaning, Emergency plumbing and General plumbing repair. Open 24 hours, 7 days a week. Rated 5.0 from 241 reviews.

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How This Business Compares

How Pristine Plumbing & Drainage Ltd compares with the other 11 plumbers on ProsGrade in Burnaby, using public Google ratings and review counts.

Ranks in the top quarter of the 12 Burnaby plumbers on ProsGrade by Google rating and review volume.
Rated 5.0 on Google, at or above the 4.9 average of other Burnaby plumbers on ProsGrade.
Has more Google reviews (241) than 8 of the 11 other Burnaby plumbers on ProsGrade.
One of 11 Burnaby plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

12 services

Drain cleaningSnaking and pressure-assisted jetting
Emergency plumbingResidential and commercial repairs
General plumbing repairFaucet repair or replacement
Water heater serviceRepairs, replacements and installation
Sanitary sewer line repair and replacementCamera mapping of the existing line's location and depth
Perimeter drainageCamera inspections, hydro-flushing and snaking
Video camera inspectionsDetailed reports on infrastructure condition
Moen Flo smart water monitor and shutoff installationDaily health tests and automatic shutoff
Strata and property management plumbingUnit maintenance inspections
Poly-B repipesDrywall cutters with backpack vacuums
Trenchless water service line repairsReplacement without digging up the lawn or driveway
Kitchen and washroom sink installations

Reviews

What customers say

Recent customers praise clear explanations and tidy work, including careful cleanup after toilet repairs. One customer says Daniel handled the required city permits and kept them informed; another says he traced a basement flood to tree roots in the main line and snaked out more branches.

Customer Reviews

GERALD BAST

We had a terrible odour in the toilet, and Jeremy resolved the issue for us after a thorough investigation and meticulous work. He is very polite, respectful, and tidy. We appreciate how clean he leaves the job site. Upfront pricing and good communication. Highly recommend.

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Aladdin WT

I had a problem with a leaking toilet shutoff valve. From the customer service to the technician, they were very professional and transparent. Jeremy did a great job in fixing the problem, informed me exactly what the problem is and what is needed. There were no hidden costs, prices were reasonable, and they cleaned everything up after the service. I’d definitely go with Pristine Plumbing again!

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Jocelyn Crow

I highly recommend Pristine Plumbing for pristine service all around! Over the weekend we had slow flushing/gurgling toilets which culminated in a small flood in the basement when doing laundry and showering eek! The plumber Daniel was very friendly, knowledgable, and fully explained what the situation was (tree roots in the old clay tiles of the main line) and dealt with it quickly and efficiently. He had to remove a toilet to snake the line and discovered some minor issues with said toilet, which he repaired as well. In addition he located the city water line cover (which was buried under 3 inches of dirt) and snaked it from that end to remove even more of the tree branches. After he was finished/reinstalled the toilet he left the bathroom in an immaculate condition. He was a pleasure to deal with and did an amazing job.

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A -Boundless

I highly recommend Pristine Plumbing. Daniel responded quickly to my inquiry, a job that required city permits, which he handled completely. Other plumbers hadn't even responded. Throughout the process, he kept me informed, answered all my questions, and maintained great communication. His quote was fair and he stuck to it with no surprises. Very professional, kind, and reliable — I wouldn’t hesitate to call him and his team again for future plumbing work.

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nancy lim

Jeremy is attentive and polite. Water kept running after flushing the toilet. He looked at the issues & what he will work on. He let me know beforehand on the issues & services they can provide. He cleaned up after done replaced the flush valve. I am happy to call Pristine Plumbing & Drainage Ltd & will use them in the future??

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Frequently Asked Questions

How quickly does Pristine Plumbing respond to emergency calls?

It strives to attend every emergency call the same day.

What happens before a Poly-B repipe?

Before work begins, the company diagnoses the extent of the Poly-B piping and provides an upfront quote with costs and an estimated timeline. Asbestos testing in the work-area walls and ceilings must be completed; if asbestos is present, a remediation team is needed.

Does Pristine Plumbing obtain permits for perimeter drainage work?

New perimeter drainage systems use one line for roof water and another for ground water. The company says it obtains city permits and passes subsequent inspections for such jobs.