Local, full-service plumbing support for Burnsville and the Twin Cities. Technicians focus on clear communication, tidy workmanship, and practical options that fit your home and budget.
Customers highlight clear options, photos and introductions of technicians before arrival, and step-by-step explanations during visits. Many note clean installations and care for the home. Pricing choices are typically presented up front, which helps homeowners decide on repairs or replacements with confidence.
From Burnsville across the Twin Cities metro and surrounding suburbs.
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Plumbing services include water heater replacement, leak detection and repair, faucet and fixture installs, toilet repair and replacement, garbage disposal service, basic drain clearing, and plumbing safety checks.
Recent reviews frequently mention technicians arriving on time, explaining findings clearly, and offering straightforward pricing options. Homeowners call out clean installations for water heaters and HVAC-related plumbing, plus attention to small leaks and fixture details. Communication before the visit, including technician introductions, is a recurring theme. Overall sentiment is strongly positive across thousands of ratings.
Andrew S. was super friendly and helpful in diagnosing issues with my furnace. I appreciate the time he took to explain everything and suggest options for me to choose from. I will definitely be using Gene-Ryan again and recommending them to others. Thank you!Travis was great in installing the new hot water heater. Thank you!Ari, Nick and Asia did an excellent job to install the new furnace and A/C.Blaize was super helpful and thorough in my electrical issue!Great service and communication from the whole team!
We hired GenzRyan for to replace our 19 year old water heater. Our technician Gage did a great job explaining the process and also identified some additional problems that needed to be addressed. Pricing options were clearly explained and the work was completed in an expeditious, timely and professional manner.
Nick and Ari from Genz-Ryan were absolutely outstanding. From start to finish, they were professional, knowledgeable, and genuinely great to work with. They took the time to explain everything they were doing, answered all of my questions clearly, and made sure the installation of my new furnace and AC unit was done right the first time.Their attention to detail, cleanliness, and respect for my home really stood out. You can tell they take pride in their work and care about the customer experience—not something you see every day. The system runs perfectly, and I have total peace of mind knowing it was installed by true professionals.If you’re considering Genz-Ryan, ask for Nick and Ari—you won’t be disappointed. Highly recommend!
Steven Doll was great! Arrived on time and was super helpful with tons of knowledge and made the process fun! He was able to help me pick out my new kitchen faucet and gave me the exact info I needed to make it work. He also caught a slight leak and offered to fix that right up as well. He was in and out in just the right amount of time so that I could move into my next appointment of my day! I highly recommend Steven Doll! What a great guy! I thank him tremendously!
Summary of long read ahead: Genz-Ryan installed superior technology that is more efficient for less money than the 1st quote I received. Highly recommended!If I had to pick one favorite aspect of is company, it's customer service! Other noteable aspects: impecable communication, photos of technicians who are coming to your home, explanations, packages and price points for all family budgets, financing.The day before my father's funeral I learned our 15 year old furnace was leaking gas and needed $2000 in repairs. Needless to say I was overwhelmed. I called Genz-Ryan for a comparative quote that same day. They were fast, understanding, friendly, caring, compassionate, and they explained things in ways I could understand. My old furnace company left me feeling pressured, confused and without true understanding of my options and how to weigh them. Genz-Ryan had this questionnaire tool to help me see it truly was the best decision to replace my furnace now. I was able to take advantage of the BOGO equiptment sale and replace both my furnace and AC at the same time.Today Ari and Nick spent their entire day carefully installing my new HVAC systems! I'm so grateful to be confident in the work they completed today. Sean came to help finish the electrical wiring. The whole team - from the tech competition of the quote, the sales gentleman, the install team and customer service call center - everyone cares!If you are not sure what to do. Call Genz-Ryan. I'm confident they can help you feel confident in the choices you need to make.
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