ProStar Plumbing & Heating

Excellent service from ProStar Plumbing & Heating! From the very first call, the customer service team was attentive and helpful, setting a great tone for the whole experience. The technicians were fast, professional, and very easy to work with. They gave me several options for the repair and handled everything with great attention to detail. Definitely a local company you can trust to get the job done right the first time. 5 stars!

Prostar technicians replaced our old furnace and hot water tank and the experience was seamless. From the initial quote to the final walkthrough, the team was incredibly knowledgeable. Professional, transparent about pricing, and they even cleaned up so well you’d never know they were there. Top-tier service!

Had the furnace go out in -30 (of course) and pro star had a guy out within 2 hours. Darcy was his name and super good guy. Gave me a furnace 101 which was helpful. Didn’t try to sell me on a full replacement but agreed it was time. I appreciated the non pushy sales behaviour. Got me into a new (better) furnace and the installers were super good guys. Did a great job and the new furnace has us sitting in the lap of luxury. Give Darcy a raise the guy is fantastic.

I had such a great experience with ProStar Plumbing. The customer service was wonderful right from my first call. Tyrone responded in less than 2 hours and had the repairs completed immediately. He was professional and explained everything clearly. I will absolutely use this company again.

We had an incredible experience with ProStar Plumbing. Our newly renovated basement flooded four times in July due to a failing sump pump and high groundwater. We collected quotes from $2,000 to $50,000 for fixes and “preventative” work. Shawn brought us back to reality—he walked us through the problem, explained why we didn’t need a big overhaul, and showed that replacing the sump pump would solve it. ProStar was efficient in getting us booked, even with our rotating shift schedules. The technicians worked expertly and quietly, and left the space spotless. The lovely office staff (I wish I remembered her name!) checked in multiple times—confirming our appointment, following up after the work, and making sure we were happy with the result. From start to finish, the job was smooth and stress-free. We’d recommend ProStar to anyone who needs plumbing work.