Riley Plumbing & Heating Ltd. supports homeowners with day-to-day plumbing needs and larger replacements, such as water heaters and remodels. The crew emphasizes tidy workmanship and regular status updates so customers understand each step.
Open 24 hours with prompt scheduling support. Technicians focus on clear communication, on-time arrivals, and clean work areas. Capable of both urgent fixes and planned projects, from water heaters to new bathroom plumbing.
Serving Gardnerville, Carson City, and nearby communities throughout the Carson Valley region.
This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
Featured listings may appear with fuller business details and stronger local presentation.
Core services include plumbing repair, fixture replacement, water heater repair and installation (including tankless), drain clearing, gas and water line service, and basic heating work tied to plumbing systems.
Customers frequently mention punctual arrivals, clear explanations of work, and clean job sites. Many reviews highlight successful water heater installations and timely follow-up when adjustments are needed. Communication and professionalism are recurring positives, though a few note concerns about pricing clarity on complex jobs. Overall ratings indicate strong satisfaction across a high volume of feedback.
We had Riley Plumbing install a new water heater and couldn't be more pleased with the experience. They were punctual, knowledgeable, and took the time to walk us through everything. The job was done efficiently and the area was left spotless when they finished. The new water heater is working perfectly and we finally have reliable hot water again! Genuinely one of the best service experiences we've had. Highly recommend and will absolutely be calling them again for any future plumbing needs!
Thank you to Riley Plumbing and Heating for taking care of us so quickly. Michael Rojas installed a new tankless hot water heater and returned a week or so later to make some adjustments. All went well. Eli, Faith, and Trenton serviced our fireplaces and that went well. Everyone has been on time, polite, and efficient. We would recommend this company
Follow up after owner’s reply:I appreciate the response and the acknowledgment of the communication breakdowns. My review was not meant to dispute that the line was ultimately cleared, but to highlight the pricing process and overall experience.The situation was stressful, particularly because the costs escalated significantly during the job and required repeated follow-ups and persistence on my part to reach a resolution. While a credit was eventually applied after speaking directly with management, that outcome came only after considerable back-and-forth, which I don’t think would have happened if not for my persistence.The timing of my review reflects when I felt able to assess the full experience, including the stress involved in resolving the issue. The issues were resolved on Friday, 3 days ago, not nearly 30 days ago. I’m sharing this feedback in good faith so future customers can have a complete picture when making a decision.Original review:I don’t typically write negative reviews, but I felt it was important to share my experience here. While the staff was ultimately understanding and admitted that the communication and the technical execution of my job didn’t go as planned, the pricing process was a major shock.The original estimate to clear a clogged sewer line jumped to roughly $2,600. After a lot of back-and-forth and pestering, they did reduce the total, but I still ended up paying over three times the expected market rate for this service. I appreciate that they eventually listened to my concerns, but the initial lack of transparency and the final cost make it impossible for me to recommend this service to others.
What a pleasant experience. Ryan was very courteous and knowledgeable about every step of the removal of the old system, and the installation and setup of the new system. He kept me informed every step of the way and was able to get the job finished on schedule. I really appreciate the attention to detail and taking the extra steps to make the system fit in with the other existing utilities.A job well done, just in time for the firstCold one of the season.Thank you!
Great Job to Luis Ortiz and Francisco López. I hired Riley plumbing for a new bathroom on a project we are building. They came and did the job right the first time. Luis always polite and Francisco kept me informed at all stages of the job.As a General Contractor for almost 25 years, it makes the job go smoother when you are dealing with professionals.Good job team.SincerelyHector ChavezLake Side Construction
Share your experience with this business. Reviews are moderated before they appear publicly.
Compare local businesses, homeowner reviews, and featured providers across Carson City.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.