Cary Plumbing Company provides repair, replacement, and installation services for residential and light commercial customers. Technicians focus on accurate diagnosis, clear options, and getting systems back to normal with minimal disruption.
Local office support, clear upfront communication, and technicians experienced with both standard and tankless water heater systems. Same-week appointments are common, and technicians verify repair options before recommending replacements.
Serving Cary and nearby Triangle communities, including Apex, Morrisville, and surrounding Raleigh areas.
Repairs for leaks, toilets, faucets, disposals, and valves; water heater repair and replacement (tank and tankless); drain clearing; pipe repairs; fixture installs; pressure regulation checks; light commercial service.
Recent reviews highlight quick scheduling and on-time arrivals. Customers frequently mention clear communication from the office and technicians, with straightforward estimates. Several note strong workmanship on water heater repairs and replacements, including tankless systems, and appreciation for checks like water pressure assessments. Pricing is generally viewed as fair for the responsiveness provided.
Our tankless water heater stopped working. I called and Cary Plumbing sent their lead tankless technician, Bailey Hall, out quickly. Bailey diagnosed the problems, called the company that manufactured the water heater, determined that all the parts that failed were under warranty (even though they were over 10 years old), got the replacement parts shipped, and came back a few days later to install the new parts and get us back up and running. Bailey was always extremely professional, nice, smart, and effective. We will call Cary Plumbing and request Bailey every time.
Cary Plumbing sent an excellent professional. He was on time, courteous and very experienced. He made 3 small repairs, in very little time. And he went further and provided information that I never got from other plumbers. It seems the water pressure in my home is a little high, which can create problems in the long run.
The overall experience with Cary Plumbing Co. was outstanding. The professionalism displayed across all departments, from initial contact with the front office to the service completion by the technicians, set a high benchmark. They offer favorable price points and ensure expeditious service delivery. I would like to specifically commend technicians Chase and Michael for their highly professional demeanor and valuable assistance during the installation of my new hot water heater.
Called Cary Plumbing with a leaking water heater that we suspected needed to be replaced. Kimberly talked me through the process and asked me to email some pictures. She responded with a quote for a replacement in about 5 minutes and when I called to confirm to move forward, the techs were already loading the truck. We appreciated that the techs checked to confirm the water heater couldn't be repaired before starting on the replacement. Our water heater replacement was finished about 2.5 hrs after my first phone call! Overall very happy with the service and price.
Got a washing machine installed…. Found out the washer valve was broken / leaking and needed repaired… called Cary plumbing at 9:30am. 10am Cary plumbing had already sent Donnie out, he was able to assess and get the 1993 gate valves replaced with the better 90 degree shut off valves. And much more at peace. Then I coaxed him into replacing my main shut off with that better constructed shut off valve! It was an incredible hel
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Emergency service may be available for urgent issues.
Discuss options for standard or tankless water heaters and next-step pricing.
Assessment of visible leaks and aging shutoff valves.
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