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Business ProfilePlumbers in Charleston, West Virginia

Mullen Plumbing, Heating & Cooling

Listed in Charleston 1,436 reviews(304) 744-3221

Mullen Plumbing, Heating & Cooling

Mullen Plumbing, Heating & Cooling provides plumbing, heating and air-conditioning services to homeowners in South Charleston and surrounding areas, with service dating to 1950. Its plumbing repair work also serves business owners.

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Business Highlights
  • Mullen describes itself as locally owned.
  • Mullen says it is fully licensed, bonded, insured and certified.
  • Mullen lists license WV001126.

Service Area

South Charleston, Saint Albans, Elkview, Charleston, Teays Valley and Dunbar; Kanawha and Putnam counties.

Active Business Listing

Mullen Plumbing, Heating & Cooling is one of 11 plumbers ProsGrade lists in Charleston, West Virginia.

Active
Public local listing
Listing details

9 services listed, including Plumbing repair and installation, Water heater repair and replacement and Drain cleaning. Open 24 hours, 7 days a week. 1,436 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Mullen Plumbing, Heating & Cooling compares with the other 10 plumbers on ProsGrade in Charleston, using public Google ratings and review counts.

  • Has the most Google reviews (1,436) of the 11 Charleston plumbers on ProsGrade.

Services Covered

9 services
  • Plumbing repair and installation
  • Water heater repair and replacementConventional tanks and tankless units
  • Drain cleaningHydro-jetting
  • Toilet repair and replacementClogs, flappers, wax rings and chain valves
  • Faucet repair and installation
  • Water line repair and replacementTrenchless repair option
  • Gas line repair and installationPlastic, steel and copper piping
  • Backflow prevention
  • Sewer line repair and replacement

Reviews

What customers say

Customers praise the technicians' professional manner and communication; two also mention shoe covers. One customer said the diagnostic fee was explained up front and invoice line items were explained before work began. Another found the price much higher than expected.

Customer Reviews

Aubrey Robinson

I was completely satisfied with the entire service! The receptionist who answered the phone was kind and helpful. She listened to everything I said and explained every part of their company procedures to me. I was told up front how much the diagnostic fee was and an estimate of how much it would cost to get the job done that I needed. They have standard 4 hour windows of time when they can show up, but they call you 30 mins before they head your way. The workers were nice, respectful, and easy to talk to. They wore boot covers every time they came inside and cleaned up well after the job. They walked me through each problem they found and how they were going to fix it. I was given the choice to opt out of any repair they wanted to do, and told I could choose to do any of it myself if I wanted. They even offered to add a new access panel to the shower pipes to make future work easier. The invoice was shown to me before they even started the job and each line item was explained and priced. The bill was a lot but I had 4 different things done so it wasn't unreasonable. They worked fast and efficiently and it all looked nice by the end too; no sloppy caulking or uneven cutting. Will definitely be my go-to plumbing service in the future!
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Apple Pie Embroidery & Crafts

Thank you for making a bad situation better. Thank you for installing a proper sump pump and fixing the make shift one a local contractor did and wouldn’t fix. Gale & Lucky at Mullen Plumbing did Excellent work and were extremely professional in all aspects. Will definitely be my go to in the future!
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Dreama Parsons

The Mullens repairmen were great. They wore covers on their shoes. They were very professional, analyzed the problem quickly, and discussed it with me during the process. They were quick and clean. The guys were friendly and did a great job. My only complaint would be the price. It was a lot more than I was anticipating.
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Ed Smith

Had a new Tankless Water Heater installed. Included running new gas lines & water lines. The process was seamless from start to finish. Harold was great doing the initial evaluation & quote (which was very competitive) & explained everything involved. Once I called & told Mullens to proceed, they showed up in 2 days ready to go. The Tech Reps were very good & kept us informed throughout the project. Very satisfied with the entire process with Mullen & would recommend them to anyone planning a plumbing project.
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JD Philyaw

The great service with a Mullen began with the scheduling of the appointment. Very professional, helpful and courteous admin staff. The service personnel were no different. We had toilet snd bathtub issues with this appointment and the Mullen team was able to correct both very quickly and affordably. I also appreciated the knowledge share regarding the underlying problem and repairs. It’s comfortable to know that a trusted team like Mullen is ready on standby for any future needs. Thanks guys.
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Frequently Asked Questions

Does Mullen offer emergency plumbing service?

Mullen offers emergency plumbing repairs 24 hours a day.

Is financing available for Mullen plumbing projects?

Flexible financing plans are available for plumbing work.

How does Mullen determine when a conventional tank water heater should be replaced?

Mullen generally recommends replacement near the end of a water heater’s lifespan; for conventional tanks, this typically means a unit at least 10 years old.

Can Mullen provide a gas-line estimate before work starts?

Mullen can provide a cost estimate for gas-line work before starting.