Business ProfilePlumbers in Charlotte, North Carolina
Queen City Plumbing
Queen City Plumbing
Queen City Plumbing provides plumbing services for homeowners in Charlotte and nearby communities, as well as light commercial plumbing. Founded in 2009 by Justin McFalls, whom the company describes as a second-generation plumber, it has expanded from plumbing into full-service HVAC.
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Business Highlights
- It is locally owned and operated.
- Its plumbing professionals are licensed and insured.
- It does not use commission-based technicians; its plumbers, HVAC technicians and service professionals are salaried, background checked and drug tested.
Service Area
Charlotte, Ballantyne, Matthews, Concord, Huntersville, Gastonia, Mint Hill and Mooresville.
Active Business Listing
Queen City Plumbing is one of 11 plumbers ProsGrade lists in Charlotte, North Carolina.
Active
Public local listing
Listing details
12 services listed, including Emergency plumbing, Drain cleaning and Water heater repair and installation. Open 24 hours, 7 days a week. 1,461 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Queen City Plumbing compares with the other 10 plumbers on ProsGrade in Charlotte, using public Google ratings and review counts.
- Has more Google reviews (1,461) than 7 of the 10 other Charlotte plumbers on ProsGrade.
Trust Signals
Open 24 hours for scheduling and support.
Services Covered
12 services- Emergency plumbing
- Drain cleaning
- Water heater repair and installation
- Tankless water heaters
- Toilet repair
- Whole-home water filtration
- Sewer line repair and replacement
- Pipe repair and repiping
- Water service line repair and replacement
- Leak detection
- Garbage disposal repair
- Faucet repair
Reviews
What customers say
Several customers praise the technicians' professional manner and quick work. One customer describes a one-day PEX replumb by a three-person crew; another recounts a same-day water filtration installation and a technician's recommendation to reposition the water lines for a cleaner look.
Customer Reviews
Deborah Clark
We had our 52-yr old house replumbed, capping off the old copper pipes, and piped with PEX. The job was done expertly with a 3-person crew in just one day! After receiving other quotes, Queen City was the most reasonable. A special shout out to Hayden, Brett, and Zack, for their thoroughness and professionalism, and a job well done! Highly recommend Queen City!
Ayn Express LLC
Justin and Zack stopped by today to install water filtration system. I am very happy with the deal I received and service. Justin and Zack are professional, quick and clean. Originally, water lines were sticking out the wall, Zack recommended to change the position, so it looks nicer and cleaner(Pictures attached below, before and after). They installed the system the same day, answered all our questions, and were very friendly and kind. I will 100 % recommend to my family, friends, and neighbors.
Matthew Young
Hayden McFalls and Billy Ferguson and the whole team at QC are truly the best. As a Real Estate agent there is nothing better than finding an issue, making a single phone call and those gentleman handle the rest. Could not recommend this company more and have saved me more times then I can count!
John Moore
Good afternoon, I am writing this review about the positive experience that I had with Queen City Plumbing and two of their fantastic technicians. Last Friday Richard came out and fixed the plumbing under my kitchen sink. I mistakenly let someone do cheaply. And that’s what I got, a cheap job. Richard fixed it very quickly.
Today, 12/29/25, I had the pleasure of having Michael as my technician. I had 2 problems, water not coming out of the shower head and a leak at my hot water heater. With the shower, he quickly diagnosed I had the wrong handle and changed it for me. Then he made quick work of rerouting the line to my tank, the proper way and fixing the leak.
All I can say is these gentlemen were professional, professional looking, courteous and I could see they knew what they were doing. Especially since I used to be tradesman. They are an asset to your company. I HIGHLY RECOMMEND Queen City Plumbing. Thanks, Richard and Michael.
Ted Wolfe
Michael and Rhett did a great job. Curteous.knowledgeable and very Professional. I can’t praise them enough. They replaced my water service supply line.
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Frequently Asked Questions
How long can water service line repair or replacement take?
Minor repairs may be completed in a day; full replacements may take longer depending on the scope and site conditions.
Are onsite estimates free for water service line replacement?
Queen City Plumbing offers free onsite estimates for replacement.