Business ProfilePlumbers in Charlottesville, Virginia
Just Better Home Services
Just Better Home Services
Home plumbing service for repairs, replacements, and troubleshooting across Central Virginia. Calls are answered daily and technicians explain options on site.
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Why Homeowners Choose This Business
Local technicians arrive with stocked vehicles, explain findings before work begins, and provide straightforward estimates. Appointments are available daily, and homeowners can ask for expedited dispatch when urgent issues arise.
Service Area
Charlottesville, Ruckersville, and nearby Central Virginia neighborhoods.
Services Covered
17 servicesCommon requests include leak and pipe repairs, well pump troubleshooting and replacement, drain clearing, water heater service, toilet and faucet fixes, garbage disposal replacement, and installation of leak detection and automatic shutoff devices.
- Electrical Services
- Plumbing Services
- Emergency Plumbing
- Leak Repair
- Burst Pipe Repair
- Fixture Installation
- Installations
- Well Pump Service
- Drain Cleaning
- Repairs
- Water Heater Service
- Toilet Repair
- Faucet Replacement
- Garbage Disposal Install
- Water Leak Detector Install
- Shutoff Valve Installation
- Sump Pump Service
Reviews
Customer Reviews
MK Burke
Our service provider Timothy was communicative and arrived online. He was thorough and gave us all the options for price point before starting the work. We appreciated his thorough and thoughtful approach approach to our issues and would like to work with him again!
Stephanie Shealor
Great experience from start to finish. I had to reschedule a couple appointments, and they were amazing about it. The guy that came did a great job. Even though he was fighting some difficult existing infrastructure. Everything worked great after he left. I am thrilled and they are now a saved contact in my phone for future issues. This is a good and honest company, and you don't see integrity and professionalism like this anymore.
Keith Blakley
Timothy was both professional and personable while assisting me with a plumbing issue. The price was reasonable and he was very transparent about the work being done. He went above and beyond and fixed an additional issue that he noticed while he was here. I enjoyed chatting and appreciate the work. Will be a repeat customer. Thank you again!
Jeff Lenox
Emergency call out for no hot water. Quick response. Lee was professional and resolved the problem during the visit.
Update 6/23/2026. Scheduled service call to flush a tankless water heater. Easy, convenient, scheduling. Excellent communications from Jennifer and great service from Lee again. Highly recommended.
Teddy Donbrosky
From start to finish, this installation was the best! The team arrived in 90 degree heat (and I am sure it was well over 100 degrees in the attic) and worked all day to make sure we would be comfortable that night. They were courteous, competent and professional, and left the work area beat and clean. This was my first experience with Just Better Home Services and it was JUST BETTER. I will recommend these gentlemen to anyone.
Robert Miller
I called with no water late on a Sunday, figuring I'd be out for a few days. Jennifer called back and within a couple of hours Tyler was at my door. Tyler btw, may be the happiest person on the planet! Within a few hours we were fully back up and running and cold wet and dirty Tyler was still happy as could be. While that may seem silly, by this time it was 1am. I picked on him for being out so late, and his response left me stunned. "This is the BEST COMPANY I've ever worked for, I don't mind a bit." If this is their level of service and still able to maintain a culture of this stature, I'm seriously a customer for LIFE! (Sorry I'm in HR)
Jennifer and Tyler truly made my day JUST BETTER!!! (Name really fits the service, like how they incorporate it in the phone calls!)
R. Miller
Mike Lyle
We have used Just Better Home Services for several services (HVAC, electrical, and plumbing) and they continue to provide amazing service. My wife and I had our well pump stop working and from emergency call to finished was around 6 hours. Tim was professional, explained the issue and options, and fixed the issue. We also had Michael take care of some problematic outlets, and he was efficient and friendly. Would highly recommend.
Teresa Lewin
First experience with Just Better Home Services and was extremely pleased with Michaels professionalism and He was prepared with parts needed..courteous... efficient...and he shared info about the plumbing repairs. Fair pricing for parts and emergency call fees. Highly recommend them for any home repairs... electric, plumbing etc repairs.
Linda Bell
I have a type of plumbing that is known as Quest which is prone to bursting. I have experienced flooding from such bursting . In order to prevent future plumbing floods I wanted to have an automatic leak detector- and water shutoff installed. I chose the Moen Flo Water Monitoring and Leak Detector System. The system automatically shuts the water off if a Leak is detected. A tech name Wesley came to give me an estimate the day after I called the Company. I approved the installation and as he had the unit on his truck he Installed the unit in about two hours. All is now well. Wesley was very pleasant to work with. He was neat and proficient. I highly recommend Just Better Home Services.
Victoria Smith
We had a great first experience with Just Better Home Services. We called for an electrical issue in our home and service was prompt (we were also given the option to get a tech out asap for a small additional fee). The company is transparent, up front, and fair with pricing.
Our technician, Michael, was awesome. He took time to listen to our issues and explain what he was doing. He was professional and personable and wasted no time fixing our issue. We will definitely be using Just Better Home Services for any future issues and we will be requesting Michael.
Christie Martin
Lee got my burst pipes fixed in a quick and timely manner, was professional and friendly, and I feel confident that the issue was fully resolved. He tested everything that needed checking related to the issue and also gave me some estimates for other things he recommended my old house needs. I’m happy with the service and would use Just Better again in the future.
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Frequently Asked Questions
Do you handle emergency plumbing calls?
Service is offered every day and customers can request expedited dispatch for urgent problems. Availability and any additional fees are discussed during scheduling so you know what to expect.
Which plumbing issues do you fix most often?
Frequent calls include leak and burst pipe repairs, well pump problems, clogged drains, and malfunctioning toilets or faucets. The team also replaces disposals and services standard water heaters.
Can you install water leak detectors and automatic shutoff valves?
Yes, technicians install monitoring and shutoff devices to help limit water damage. They’ll assess your plumbing layout and recommend a compatible solution for your home.
How is pricing explained before work starts?
Technicians review findings on site and go over options with itemized estimates. Work proceeds only after you approve the scope and cost.
Do you service both city water and well systems?
Yes, the team works on common residential plumbing setups, including well pumps. During scheduling, you can share details so the truck arrives with the right parts.