Pro Listing

HEP Plumbing

Plumbers in Chattanooga, Tennessee
Ranked #6 in Chattanooga | Grade B+
4.90 (568 reviews)

HEP Plumbing

HEP Plumbing serves Chattanooga, Tennessee with day-and-night scheduling, handling leaks, drain clogs, fixture repairs, water heaters, and crawl-space piping. Technicians explain options on-site and focus on restoring service quickly.

Why Homeowners Choose This Business

Local presence in downtown Chattanooga, Tennessee, clear explanations of repair options, and the ability to schedule service any day of the week. Technicians communicate steps before work begins and check results before leaving.

Service Area

Chattanooga, Tennessee and nearby areas including Downtown, Northshore, Hixson, East Brainerd, Red Bank, and Lookout Valley.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Performs at or above the local average for Google rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours daily per Google hours; call for availability.

Services Covered

  Plumbing Services
  Drain Cleaning
  Fixture Installation
  Water Heater Repair
  Water Heater Replacement
  Leak Detection
  Maintenance
  Installations
  Pipe Repair
  Toilet Repair
  Faucet Installation
  Sewer Line Clearing
  Crawl Space Plumbing
  Emergency Plumber

Repairing leaks and pipe issues, clearing drains and main lines, toilet and faucet repair or replacement, water heater troubleshooting and replacement, and plumbing updates in crawl spaces and basements.


Reviews

Recent Reviews

4.90

(Based on 568 reviews)

Recent Google reviews often highlight clear communication, with technicians explaining procedures and answering questions. Many customers mention quick scheduling and same-day or next-day service. Feedback frequently notes courteous behavior in homes and professional demeanor. There are isolated concerns about pricing and recommendations, but most ratings are highly positive.

Google Review
Karey Murray on HEP Plumbing

In our opinion, Sam & Tyler are 5 star employees of HEP. They explained the procedure to be done in our home's crawl space, & answered our frequent questions.
They are very knowledgeable of the
plumbing trade. They were friendly & respectful of us and our home, as they
had to come inside occasionally. They replaced all the plumbing pipes in our homes' crawl space, which get our two toilets back in service.
Thank you. Sam & Tyler!

Google Review
Tony Allen on HEP Plumbing

AWESOME experience! Jacob Newman was the representative. He was knowledgeable, courteous and professional! We will recommend HEP to everyone. Great timing, competitive price. HVAC Replacement. Same day estimate. Next day installment.

Google Review
Josiah Roberts on HEP Plumbing

Our AC shut off and we were able to get a same day technician out. Our tech, Jacob Newman, was professional, knowledgeable, and able to help us understand our needs and options. If you are lucky enough to have him as the tech in your call you will be in great hands.

Google Review
Scott Hudson on HEP Plumbing

Avoid HEP Plumbing at all cost. Earlier this week, I paid them $500 to snake my line, but it didn't solve the issue. They then quoted me $1,800 to replace the plumbing stack—a job worth less than $400 and turns out the clog was past that anyway and the $1800 would have made it a total of $2,300 and it still would not have fixed the problem!!

I called Roto-Rooter instead, and they successfully cleared the line for only $220 and did NOT need to replace stack.

Save your money and use any plumber but them.
I had a 'Great experience' with Roto Rooter. Call them.

Google Review
Rhonda Brunjak on HEP Plumbing

Jacob Newman & Doug Hurst have really took the time to help with the issues and make sure the manager new all the problems witch is a relief.. very nice guys! Heater/ AC
I’m hoping on Monday the technician will call complete and do a thorough job like Jacob and Doug.

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Special Offers

Free Estimate

This business may offer free estimates for some services.

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

Google lists HEP Plumbing as open 24 hours every day. This allows scheduling help for urgent issues at night or on weekends. Availability can vary with demand, so calling ahead is recommended. The team will provide the next open time slot.

Common calls include leaks, clogged drains, toilet and faucet issues, and water heater problems. The team also works in crawl spaces to address aging or damaged piping. They can inspect and explain repair options before work begins. Larger replacements are scheduled to minimize downtime.

Many reviewers report same-day or next-day visits. Actual timing depends on location and current workload. Calling early in the day can improve chances for faster service. The office will provide an estimated arrival window.

Technicians typically review findings and discuss options before proceeding. You can ask for itemized pricing so you understand the scope and cost. If additional issues appear during work, they will explain before continuing. This helps avoid surprises on the final bill.

Yes, they diagnose issues like no hot water, leaks, or unusual noises. Depending on the condition, they may recommend repair or replacement. Technicians will discuss capacity and energy considerations. Disposal of old units can usually be handled as part of the visit.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.90 (568 reviews) Pro Listing
Address
600 Georgia Ave Ste 1F, Chattanooga, TN 37402
Business Type
plumber

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