HEP Plumbing serves Chattanooga, Tennessee with day-and-night scheduling, handling leaks, drain clogs, fixture repairs, water heaters, and crawl-space piping. Technicians explain options on-site and focus on restoring service quickly.
Local presence in downtown Chattanooga, Tennessee, clear explanations of repair options, and the ability to schedule service any day of the week. Technicians communicate steps before work begins and check results before leaving.
Chattanooga, Tennessee and nearby areas including Downtown, Northshore, Hixson, East Brainerd, Red Bank, and Lookout Valley.
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Repairing leaks and pipe issues, clearing drains and main lines, toilet and faucet repair or replacement, water heater troubleshooting and replacement, and plumbing updates in crawl spaces and basements.
Recent Google reviews often highlight clear communication, with technicians explaining procedures and answering questions. Many customers mention quick scheduling and same-day or next-day service. Feedback frequently notes courteous behavior in homes and professional demeanor. There are isolated concerns about pricing and recommendations, but most ratings are highly positive.
In our opinion, Sam & Tyler are 5 star employees of HEP. They explained the procedure to be done in our home's crawl space, & answered our frequent questions.They are very knowledgeable of theplumbing trade. They were friendly & respectful of us and our home, as theyhad to come inside occasionally. They replaced all the plumbing pipes in our homes' crawl space, which get our two toilets back in service.Thank you. Sam & Tyler!
AWESOME experience! Jacob Newman was the representative. He was knowledgeable, courteous and professional! We will recommend HEP to everyone. Great timing, competitive price. HVAC Replacement. Same day estimate. Next day installment.
Our AC shut off and we were able to get a same day technician out. Our tech, Jacob Newman, was professional, knowledgeable, and able to help us understand our needs and options. If you are lucky enough to have him as the tech in your call you will be in great hands.
Avoid HEP Plumbing at all cost. Earlier this week, I paid them $500 to snake my line, but it didn't solve the issue. They then quoted me $1,800 to replace the plumbing stack—a job worth less than $400 and turns out the clog was past that anyway and the $1800 would have made it a total of $2,300 and it still would not have fixed the problem!!I called Roto-Rooter instead, and they successfully cleared the line for only $220 and did NOT need to replace stack.Save your money and use any plumber but them.I had a 'Great experience' with Roto Rooter. Call them.
Jacob Newman & Doug Hurst have really took the time to help with the issues and make sure the manager new all the problems witch is a relief.. very nice guys! Heater/ ACI’m hoping on Monday the technician will call complete and do a thorough job like Jacob and Doug.
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This business may offer free estimates for some services.
Emergency service may be available for urgent issues.
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