Michael & Son Services

I had the pleasure of working with Jason from Michael & Son, and the experience was outstanding from start to finish. He arrived right on time, carried himself with complete professionalism, and immediately set a tone of confidence and competence. What stood out most was Jason’s willingness to explain every step of the work in clear, practical terms. He didn’t rush through anything—he took the time to walk me through what he was seeing, why certain repairs were necessary, and how his experience guided the best approach. That level of transparency is rare and genuinely appreciated. The actual work was done with precision and care, and the results speak for themselves. Everything was completed neatly, efficiently, and to a very high standard. It’s clear Jason takes pride in doing the job right. If you’re looking for a plumber who is professional, knowledgeable, patient, and thorough, Jason is exactly who you want at your home. A job very well done.

It's tough having your hot water heater go out in the dead of winter. Michael & Son had the cheapest service call and diagnostic fee of any of the companies I called, and they had the quickest appointment time available. The technician Dave showed up on time, 3 pm, and tried to fix our Bosch tankless hot water heater. It was 18 years old and the manufacturer no longer made parts to repair it, so we had to get a new one installed. Dave did the installation of the new hot water heater the next day. It works great. It's not cheap to purchase a tankless hot water heater, and have it installed. It was way more than the last one we had put in. I hope this one will last longer, to make it worth the cost, $6,100. We did purchase a service agreement that reduced the cost by about $1,000. I feel like the service was great but the cost of the new hot water heater and installation cost is way more than it should be, but we went ahead with the installation due to not having the time to shop around.

Jason Bernasconi did a great job replacing old Crest water supply lines that had started to fail and leak. Highly recommend Michael and Sons for your plumbing issues. Jason was highly professional and got the job done, 100% satisfied with the work performed.

Amazing experience with Jason Bernasconi. He leaves no stones unturned with making sure that the customer is always taken care of. He arrived on time for every appointment and completes work in the time he estimates from the beginning. He performed a gas line installation to install a gas range, and the inspector who came to certify the work was astonished at how clean it was performed. Based on tech’s work, it would be 5/5. My only complaint is that their tech dispatch service doesn’t seem to be fully synced. They have sent the incorrect tech to my home (electrician for an hvac job) and it took several days to be contacted to schedule my final inspections. And when I was first trying to get questions answered for my Hoa to get the work approved, I had to pull teeth to get in contact with someone to answer my questions. I will still definitely return to Michael and Son’s for future projects.