Local, family-operated plumbing and drain service known for communication, punctuality, and careful workmanship. Staff provide clear explanations and options before work begins, with many repeat customers citing consistent results over multiple projects.
Customers highlight timely arrival, clear pricing discussions, and technicians who protect floors and fixtures while working. Office staff communicate updates and scheduling windows, and field teams explain options before proceeding. Many repeat clients report consistent service quality across multiple visits and larger projects.
Serving Chesapeake and the Greater Tidewater/South Hampton Roads communities from the Greenbrier area hub.
Common calls include leak detection and repair, clogged drain and sewer clearing, toilet repair and replacement, water line and deteriorated pipe replacement, valve replacement, and diagnostics for slow drains or gurgling fixtures. They also address slab leaks and whole-home water line upgrades reported by customers.
Reviews frequently mention fast scheduling, even during high-demand periods like freezes, and technicians arriving on time. Many note thorough explanations of issues and options, respectful treatment of the home, and efficient repairs. Repeat customers report consistent quality across years and projects, from slab leaks to routine clogs. Pricing is often described as reasonable for the scope of work.
We had an outstanding experience with Precision plumbing from start to finish. They responded quickly, arrived right on time, and took the time to clearly explain the issue and our repair options before starting any work. The technician was professional, respectful of our home, and completed the job efficiently with excellent craftsmanship. It’s rare to find a company that combines honesty, skill, and top-notch customer service so well—we will absolutely call them again and highly recommend them to anyone needing reliable plumbing services.
We called Precision Plumbing during an extremely cold week and they were very busy with frozen pipes and such. They were still very prompt with scheduling us. The communication was fantastic between the office as well as the service department. Wonderful customer service !! Will definitely use them again and would highly recommend.
Robert and his team are awesome. Precision Plumbing has now repaired for me two slab leaks, some deteriorating pipes, and replaced a ceased valve. I’ve used them about 3 years apart once in 2023 and once in 2026. Both of these projects were fast, friendly, and affordable. Having a 3 year period between projects the companies service could have gone downhill. I had almost the same identical great experiences with Precision. My final comment on this review is how much I appreciate the company for saying what they are going to do, being on time, and then doing what the say. This has become harder to find in today’s service world.
Great service. We have used Precision Plumbing for several projects from leak detection, toilet replacement, and unclogging a toilet that we were unable to plunge ourselves to replacement of inferior water lines throughout the entire home. From the smallest to the largest jobs, we have found Precision to be honest and reasonably priced. Also, very professional and personable from the owners to the people they employee including plumbers and the office staff. We have dealt with all of them and will be using them again this year for some planned projects. We can’t say enough good about these wonderful people!. And we wholeheartedly recommend them to anyone who needs a plumber.
The water in our shower wasn’t draining and the toilets were gurgling while the shower was on. We have family staying with us and more on the way, so it was essential for us to have our plumbing issue fixed ASAP. Larry Ables recommended we contact Precision Plumbing and Drain Cleaning. Precision was able to help us the same day we called. The two men they sent were professional and were able to fix our issue promptly. We were happy with the work and the price was very reasonable. Thank you, Precision!
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.