A&J Sewer Service provides sewer rodding, drain cleaning, septic pumping, and grease trap services for Chicago, Illinois-area homes and businesses. The team emphasizes efficient scheduling and recurring maintenance options for commercial clients.
Local service with a track record of commercial and residential work. Customers frequently note quick scheduling, efficient on-site work, and straightforward service visits. Routine maintenance plans are available for businesses that need reliable, recurring cleanings Local experience that helps homeowners across Chicago, Illinois compare a more region-aware provider.
Serving Chicago, Illinois, Wheeling, and nearby suburbs across Cook and Lake counties.
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Services include sewer rodding and jetting, drain cleaning, septic tank pumping, and grease trap pumping and maintenance. They also offer scheduled service programs for commercial kitchens that need recurring grease trap cleaning.
Recent reviews highlight fast scheduling, efficient grease trap service, and courteous on-site technicians, with several commercial clients using them on a recurring basis. Some customers mention clear routines and subscription options for regular maintenance. A smaller number of reviews note concerns with phone demeanor or tone when booking. Pricing is mentioned as not the cheapest, but many feel the work quality meets expectations.
The customer service was short and condescending.I called them to make an appointment. Although he used some appropriate customer-service language, his tone was inappropriate. He raised his voice, as if he didn’t want to talk or that I was an idiot. He became frustrated multiple times, such as when I tried to schedule an appointment next month instead of next Monday, when I asked for COI, or when I asked him to re-spell his email address (first spell he already used sarcastic tone and the second time was very frustrated and short). I decided not to use their company service because even the customer service representatives didn’t respect customers and clearly displayed unprofessionalism, what would be the rest..
Great company. We have been using them at Voda Express Car Wash for years. Can't say enough how great of a job they do. They service our facility at least twice a year. Hopefully as we grow it'll become three times a year in multiple locations. Always great service and great staff. First class company.
We are a Korean restaurant located in Niles(336), and we recently received grease trap service from AJ. They quickly identified our issue and were professional enough to schedule a service visit for the very next day. Their work was incredibly efficient and the team was very friendly. In particular, Emanuel, who performed the service on-site, was absolutely fantastic. I truly appreciate their help!
I used their service for grease trap cleaning and it was great. The staff was kind and knowledgeable of the task. It took maybe 30 min of that. I was able to clean my kitchen while he did the grease trap.I actually signed up for the subscription because the service was so good.
We've been using A&J for a couple of years now and so far we are very pleased with their services. They have been very attentive, professional, and friendly and we've been very satisfied with their work. The services are not cheap, however, I honestly don't know what the going rate is for these services so I have no idea if the rates would be considered average or not. Would recommend!
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