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Elie's Plumbing, Sewer & Drain
Cleveland Heights, OH
4.90 (1700 reviews)
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ARS / Rescue Rooter
ARS / Rescue Rooter
ARS/Rescue Rooter provides plumbing, drain, sewer and water-line services to residential and commercial customers in Cleveland and Northeast Ohio. The Rescue Rooter brand began as a family-owned California business in 1975.
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Business Highlights
- The company says its Cleveland plumbers are licensed.
- The company says its certified professionals are drug-tested and background-checked.
- Its Exceptional Service Guarantee covers in-home plumbing and Scour Jet drain workmanship for one year after initial service.
- It warrants workmanship on home sewer replacements for up to ten years.
Service Area
Bay Village, Beachwood, Bedford, Berea, Brecksville, Broadview Heights, Brook Park, Chagrin Falls, Cleveland, Euclid, Gates Mills, Independence, Lakewood, Maple Heights, North Olmsted, North Royalton, Olmsted Falls, Rocky River, Solon, Strongsville, Westlake, Eastlake, Mentor, Wickliffe, Willoughby, Avon, Avon Lake, Columbia Station, North Ridgeville, Sheffield Lake, Macedonia and Northfield.
Active Business Listing
ARS / Rescue Rooter is one of 9 plumbers ProsGrade lists in Cleveland, Ohio.
Active
Public local listing
Listing details
10 services listed, including Plumbing repair, Water heater services and Garbage disposal service. Open 24 hours, 7 days a week. 1,659 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How ARS / Rescue Rooter compares with the other 8 plumbers on ProsGrade in Cleveland, using public Google ratings and review counts.
- Has more Google reviews (1,659) than 5 of the 8 other Cleveland plumbers on ProsGrade.
Trust Signals
24/7 scheduling available for plumbing and drain service.
Services Covered
10 services- Plumbing repairleaky pipes, kitchen and bathroom sinks, toilets
- Water heater servicesrepair and maintenance
- Garbage disposal service
- Sump pump service
- Drain cleaning and repairhydro jetting
- Sewer and water line repairvideo inspection, trenchless pipe bursting and pipe relining
- Gas line service
- Water leak detection
- Plumbing installationtoilets, sewer lines, sump pumps and water heaters
- Preventive maintenance
Reviews
What customers say
Customers praised the crew’s courtesy and professionalism, and one customer appreciated the explanations of repair details. One customer was pleased with the work but said the crew arrived without the promised call; another said a drain-clearing bill greatly exceeded the advertised charge after an initial attempt failed. A separate customer disputed the technician’s diagnosis and the higher kitchen-line charge, reporting that the floor drain continued to overflow until the line was snaked farther from the access point.
Customer Reviews
linda toppins
They gave me five star treatment. They were supposed to call before they came but they didn't! Shook me out of bed at 8:35 a.m!
They were done in two and a half hours. Professional and very pleased with the work. They were courteous, friendly informative. Highly recommend them.
Denny Walsh
Sam Yeaman was wonderful from start to finish. He assessed the situation, explained everything, reached out to other ARS associates as needed. Within a few hours, all systems were "go" again. This was our 2nd experience with ARS and we would use them again and recommend them to family and friends. Our thanks to Sam and your entire crew for their courtesy, expertise and professionalism.
Kimberly Williams
First guy advised he could snake it but no one could flush it because of the temperature. We were desperate as we couldn't use water without it backing up.
First guy couldn't clear the clog so we had to have a crew come out to flush it. They made two trips in cold weather to make sure we could use water. What was advertised as $79 cost $1250.
Workers were friendly.
Hopeless Crusader
Company offered $75 mainline clear out, technician claimed it wasn’t the mainline but the kitchen line and it would be $300. I was experiencing water backup on my floor drain whenever I washed clothes, which is 3ft of straight pipe from the kitchen line, technician preformed no equipment diagnostic besides running my water. My floor drain continued to overflow until the tech snaked the line well past the 3ft from the access point and said floor drain. The obstruction was clearly beyond the 3ft of pipe in between and was a mainline issue.
Derrick
I’m so happy to have finally found an honest and professional plumbing company. Jace and Mike did an awesome job. They went above and beyond all while explaining to me the details of the repairs. The work was completed quick and done right the first time. I’ve already discussed future install projects with them. I will be recommending them to my family and friends for any future work.
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Frequently Asked Questions
Does ARS/Rescue Rooter offer emergency plumbing?
Emergency plumbing services are available.
How are estimates approved before work starts?
A technician reviews the written estimate line by line, answers questions and begins only after approval.
Can customers finance plumbing projects?
Third-party financing options are available, with approval decisions in minutes.