Savannah Jones
Crew plumbing was great. Came roughly 2 hours after a later afternoon Saturday call. Kevin was great and explained everything very well.
Business ProfilePlumbers in Columbia, South Carolina
Crew Plumbing and Drain
Crew Plumbing and Drain
Crew Plumbing and Drain serves Columbia and nearby communities with plumbing, drain and sewer work. Kevin Tidwell started the company in Asheville in 2012; his family has run a plumbing business in South Florida since the 1950s. The company handles residential and commercial plumbing.
Last Updated October 1, 2026.
Business Highlights
- Crew Plumbing & Drain says it is licensed and insured.
- The company says Kevin Tidwell holds Certified Plumbing Contractor licenses in Florida, South Carolina and North Carolina.
- The business identifies as women-owned.
- The business describes itself as LGBTQ+ friendly.
Service Area
Columbia, West Columbia, Cayce, Forest Acres, Irmo, Lexington, Chapin, Blythewood, Elgin, Gilbert, Swansea, Gaston, Ridgeway and Winnsboro, plus Richland and Lexington counties.
Active Business Listing
Crew Plumbing and Drain is one of 11 plumbers ProsGrade lists in Columbia, South Carolina.
Active
Public local listing
Listing details
11 services listed, including Leak detection and repair, Burst-pipe repair and Water-line repair and replacement. Open 24 hours, 7 days a week. Rated 4.8 from 163 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Crew Plumbing and Drain compares with the other 10 plumbers on ProsGrade in Columbia, using public Google ratings and review counts.
- One of 10 Columbia plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Trust Signals
Open 24/7 for urgent plumbing and drain issues.
Services Covered
11 services- Leak detection and repair
- Burst-pipe repair
- Water-line repair and replacement
- Water shut-off valve service
- Outdoor plumbing system repair
- Faucet installation and repair
- Toilet installation and repair
- Shower installation and repair
- Garbage disposal installation and repair
- Water heatersInstallation, repair and replacement; tankless units.
- Drain and sewer servicesDrain cleaning and clog clearing; sewer-line cleaning and repair; hydro jetting, camera inspection, and locating sewer-line bellies and sags.
Reviews
What customers say
Customers praise Kevin's clear explanations. One customer also found him thorough and was relieved when he arrived about an hour later; another praised his quick diagnosis and repair of a hot-water-heater problem.
Customer Reviews
Pam Duncan
My name is Ida Duncan. I called Crew Plumbing & Drain about a issue with my hot water heater and they sent Kevin Tisdale to my home to assist me. Mr. Tisdale was very professional with excellent customer service and was able to diagnose and fixed my issue quickly. I will be recommending Crew Plumbing & Drain to all of my family members and friends.
Kim
Had an unexpected plumbing emergency today! I called several places and everyone said they were booked today. I called Crew and was told it may be two hours before they reached me but they would definitely work me into the schedule. To my surprise Kevin arrived about an hour later and I was so relieved. He was very thorough and explained everything to me! I didn’t get any work done today but will definitely be calling again if I need assistance. Thank you
BETTY EDWARDS
I called Crew Plumbing and Drain today(Saturday!) at 330pm with an emergency situation at my Mother’s house in Cayce,SC. I am her daughter and I live in Tennessee so I am not there to actually help her with her kitchen sink backing up. So I called and spoke with Kyle. What a very kind and helpful person he was! He immediately called Kevin and we had an appointment scheduled in 30 minutes!! He was the absolute best price for a weekend service call and would invoice me online to easily pay her bill from up here! I am so very impressed with their customer service that they will be our go to plumber from now on! Thank you, Kyle and Kevin! This is truly what going above and beyond for a customer really feels like! We appreciate your attention and your customer service care!!
Charissa Parker
I called and he came within 24 hours! We had a leaky toilet. He saved us over $1000 because another company told us we needed to tear up the floor and concrete. He even upgraded parts the new toilet came with so it would last longer and replaced an old hose. Very happy and will only use and recommend them from now on!
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Frequently Asked Questions
Does Crew Plumbing and Drain operate 24 hours?
It is open 24 hours.
Does Crew Plumbing and Drain offer free estimates?
Free estimates are available online and on site.
Does Crew Plumbing and Drain take same-day or emergency calls?
It tries to accommodate same-day and emergency calls, depending on its schedule and workload.
Does Crew Plumbing and Drain offer sewer camera inspections before a property closes?
Yes. It offers inspections for buyers, sellers and investors before closing on a property.
What payment types does Crew Plumbing and Drain accept?
It accepts Visa, Mastercard, American Express and Discover.