Dixie Electric, Plumbing & Air

I had an amazing experience with this plumbing service! Kam came out to install a new washer box and the entire process was smooth from start to finish. The quality of work was excellent, everything was done efficiently, and he made sure everything was clean and functioning perfectly before leaving. What really stood out was his professionalism and attention to detail—it’s clear they take pride in what they do. After seeing the level of service Kam provide, signing up for the Dixie Cares plan was an easy yes. The benefits and peace of mind it offers as a homeowner are absolutely worth it. Highly recommend to anyone looking for reliable, high-quality plumbing services! Update: Second visit for unrelated issue! Had a great experience with Mark! He came out to inspect my outdoor unit and quickly diagnosed the issue as a bad defrost board. The whole process was smooth, and he explained everything clearly so I knew exactly what was going on. The repair was handled efficiently, and you can tell he takes pride in his work. Everything was up and running in no time. Highly recommend Mark—professional, knowledgeable, and easy to work with. Also very glad I have the Dixie Cares plan—it definitely saved me and made the whole situation a lot less stressful!

I have worked with Dixie in the past and knew I wanted to use them again. Jared has been wonderful to work with so far. He's very knowledgeable, professional, and friendly. He took a lot of time telling me the things another company hadn't done correctly. Wires not connected and just plain trashy looking. He also presented me several options along with financing which was very doable considering all I'm having done. I can't wait for him to get started. Update: Jared and his crew came out and I couldn't be happier. Everything looks so nice and works as it's supposed to. I highly recommend Dixie Electric and even recommend Jared even more!

Jacob and Cameron were very professional. Dressed neatly with their uniform on. They have been very busy but we're able to take care of my concern. They greeted me with a professional hand shake and Introduction. The Office staff made the appointments and called in a timely manner if the Technicians schedule changed,a lot is going on.We will be calling on Dixie Plumbing in the future to take care of other plumbing needs. A great company.

Should have just found a YouTube video and tried to fix my flapper DIY-style. Do not use this company in Columbus! They came to do a simple repair and ended up cracking my entire toilet tank. The crack clearly begins where the new flapper was installed. My tank is currently leaking toilet water on my bathroom floor. The tech also did a $500 repair on my washing machine (cold water wasn't working). He told me it was fixed, drove away, and when I went to do a cold water wash, the water was even more hot than before. Already had to have him return to fix that. Now awaiting another tech on a Saturday to look at their shoddy work on my toilet. Beware. Their 100% guarantee is a lie and the manager, Bradley McKinsey, claimed this wasn't covered by my service warranty. I promise I didn't sit here and crack my tank and I'm not trying to scam for a new toilet tank...I have better things to do on a Saturday. All I know was tank was fine, Dixie came to perform a simple repair and inspection in my bathroom, and within a few weeks I have a cracked tank with toilet water running on the floor. Just a side note: their estimate for fixing the tank was over $600. I looked up the part at Lowe's and it is $92. Absolutely insane. Do not call them. Find someone else or do it yourself! Update: Dixie made it right after speaking to the GM, Joe Banks. Though they did deny any responsibility for the crack in the tank, they did come out and install a completely new toilet at no cost. The employees who came out on this day, Tyler and Cam, were very friendly and professional. I appreciate you all working to rectify the situation

Jonson is amazing and needs to be added to your list of amazing plumbers. He is kind, hard working, knowledgeable, tried to keep costs at a minimum and we appreciated him so much! It was a major job full of stress for us homeowners, but Jonson made it seem a little less stressful. He keeps his sense of humor while dealing with major issues. We had a major slab leak issue and it took a lot for him to even find clean pipe so he could begin making the necessary repairs. All done now and we are satisfied with Dixie. All staff we dealt with was amazing. House is back to normal now. Slab leaks are never fun. Jonson made it a lot more bearable. And USAA too.