Business ProfilePlumbers in Columbus, Ohio
1-Tom-Plumber
1-Tom-Plumber
1-Tom-Plumber handles urgent residential and commercial plumbing in Columbus, along with drain cleaning, water damage restoration and excavation. Emergency service is available 24/7/365.
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Business Highlights
- The company says it is fully licensed and insured.
Service Area
Columbus, Reynoldsburg and Gahanna.
Active Business Listing
1-Tom-Plumber is one of 10 plumbers ProsGrade lists in Columbus, Ohio.
Active
Public local listing
Listing details
12 services listed, including Plumbing, Drain cleaning and Water damage restoration. Open 24 hours, 7 days a week. 503 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How 1-Tom-Plumber compares with the other 9 plumbers on ProsGrade in Columbus, using public Google ratings and review counts.
- One of 10 Columbus plumbers on ProsGrade.
Trust Signals
Open 24/7 for urgent plumbing and drain needs.
Services Covered
12 services- PlumbingResidential and commercial; burst and frozen pipes, sinks and faucets.
- Drain cleaningHydro jetting, pipe snaking, floor drain cleaning and camera inspections.
- Water damage restorationBurst-pipe, ceiling, wood-floor and drywall repairs; flooded-basement cleanup.
- ExcavationWater and sewer line work.
- Automatic water shutoff valvesInstallation, maintenance and repair.
- Pipe replacementWater and sewer lines.
- Water softener serviceSalt-based and salt-free systems; dual-tank, magnetic and electronic conditioners.
- Water heater serviceTank and tankless; gas, electric and hybrid systems.
- Outdoor plumbingIrrigation and sprinklers, outdoor faucets, yard drainage, pool and spa water lines.
- Backflow preventionReduced-pressure-zone, double-check-valve and pressure-vacuum-breaker assemblies.
- Polyphosphate water treatmentWhole-house systems.
- Sump pump installationBattery-backup systems.
Reviews
What customers say
Several customers praise prompt, professional service and clear explanations of repair options. Vanessa Roggio describes a quick sump-pump installation after her basement flooded, while Dawson Family says the crew replaced burst pipes and installed a touch kitchen faucet. One customer found the hourly labor price steep, though the overall experience was positive.
Customer Reviews
Vanessa Roggio
We had a wonderful experience with 1 Tom Plumber. Our sump pump went out and our basement was flooded. This company came fast, she was professional and really helped explain our different options. She installed a new sump pump quickly and did a great job! We would highly recommend!
Jonathan Whitsett
Stacy was excellent! She called half an hour in advance of her scheduled arrival, showed up right on time, communicated clearly, and worked with me in exploring various options for fixing my plumbing issue.
All my communications with 1-Tom-Plumber were good experiences, which I very much appreciate, and stands in stark contrast to what I have come to expect from other contractors I have worked with in the area.
The only downside to my experience was the hourly labor price, which seemed very steep to me.
That said, my overall experience was positive, and head and shoulders better than it has been with the 3-4 other plumbing companies in the area I had previously tried. I will definitely reach out to 1-Tom-Plumber again for future jobs.
jody bogan
The plumbers Brindy and Marquez were prompt, professional, and very knowledgeable. I asked a ton of questions and they clearly explained the issue, gave an honest assessment, and completed the repair efficiently. The work area was left clean, and everything was tested thoroughly before they left. Fair pricing and great communication throughout. I would absolutely recommend them and will use them again
Sonya Lucas
Absolutely stellar work. The plumber came out yesterday and fixed our lines using the hydro-jet, and the whole experience was top-notch. He was fast, friendly, and incredibly efficient—clearly knew exactly what he was doing and explained things clearly along the way. Bonus points for being so kind to our dog and even bringing her a company-logo ball, which completely made her day. Professional, thorough, and genuinely thoughtful service. Highly recommend!
Dawson Family
We have found our new go-to plumber! 1-Tom-Plumber is one of the best service providers we have ever encountered. Our pipes burst late at night and the next morning Marquez and Brindy were at our house ready to repair and restore our water service. They were prompt, knowledgeable, professional, and such a pleasure to work with. Not only did they replace and upgrade our burst pipes, they installed our new touch kitchen faucet. The price was fantastic for all of the work they completed, and they even gave us a complimentary plunger and a tennis ball for our dog! When we called other providers, an A.I. assistant would answer the phone and run us around in circles. When we called 1-Tom, an actual human answered the phone (even late at night) and set everything up for us - just awesome!! Highly, highly recommended.
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Frequently Asked Questions
How quickly can 1-Tom-Plumber dispatch a technician?
A technician can typically be dispatched within an hour of booking.
How does 1-Tom-Plumber handle pricing and assessment fees?
Pricing is menu-based. The dispatch fee for assessing the issue is waived if the customer proceeds with the work.
How does 1-Tom-Plumber handle a pipe replacement?
The team assesses the plumbing system, selects a traditional or trenchless method based on the situation, then tests the completed work for leaks.