Roto-Rooter Plumbing & Water Cleanup in Concord handles plumbing repairs, drain clearing, and water cleanup for homes and businesses. Technicians aim to provide timely service with clear explanations and options.
Available 24/7 with quick response times and clear communication. Technicians explain options and complete common repairs in one visit when possible.
Concord and nearby Contra Costa County communities in the East Bay.
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Core services include drain cleaning, toilet and sink backups, leak detection and repair, water heater issues, fixture replacement, sewer and drain line clearing, and water cleanup.
Recent reviews highlight fast response, especially for urgent backups and emergencies. Customers frequently mention technicians arriving on time, explaining the work, and resolving clogs, leaks, and fixture issues efficiently. Several note clear recommendations for longer-term fixes and courteous communication.
Last night, we started having issues with our toilet not flushing properly and water backing up. This morning, Jose arrived right on time and did a fantastic job of making everything work like new again.Also, we did not have a backflow preventor for years and were pleased that Jose had one in his van and was able to install it.Roto-Rooter and Jose are an awsome team and we highly recommend them.
****Excellent**** customer service, work and overall experience I received with Rooter Hero. Jesse and Josias explained everything in detail and went the extra mile to take care of everything that needed to be repaired\replaced, they were thorough and answered every question I had. I would recommend Rooter Hero/Jesse/Josias to anyone who wants reliability, satisfaction, and the best customer service.
This is the second time in the last ~5 years where I had an emergency. I called our 'normal' plumbers with no reply so I contacted Roto-Rooters and they came within a hour!!! and Jeff was awesome. They fixed our issue and shared what I needed to consider longer term. I am going to switch to them for all our plumbing needs, I need someone who can respond to emergencies and everyone whom we we worked with from the phone agents to the person doing the work (Jeff) was awesome.
Imagine taking a shower in tepid temperatures when it’s cold outside and you just want your 1st world luxury of a warm, okay, hot shower.RR did discover that we had a worn-out shower cartridge last month. We didn’t jump on the issue right away and we tried to add the replacement on a scope of work for home repairs but were recommended to go with a plumber.We have been so happy with the efficiency of RR with our recent leak detection, repair, and remediation that I was able to call and get an RR tech out the same day (and an hour after my call). Brian checked our issue, got the parts needed, and fixed our ‘cool’ water situation within a few hours and at reasonable rate.Once tested, our excitement of being able to enjoy a nice hot shower was on our horizon equals to happy homeowners who know they pick the right company to do the job.Thank you, Roto-Rooter! Happy customers over here in CoCo County!
This review is for my service technician, Quaid M., who did an excellent, timely, and thorough job for me on multiple occasions. He has replaced an old faucet and toilet that were giving me challenges given its older design with very short notice. I especially appreciate that he takes very good care of his clients, listens carefully to what they want, and provides recommendations that best fit the job. I highly recommend Quaid if you need a plumber as he has a lot of knowledge, offers great advice, and is an awesome person to work with.
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Emergency service may be available for urgent issues.
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