Petersen Plumbing & Heating

Petersen plumbing replaced a leaky water heater for me. Pros - They were able to show up within 24 hours. Installation was only 3-4 hours. The work looks professional. Cons - They left a bigger mess for me to clean up than the leaking water heater created. Pictures provided, all of these were taken after the technician left. There was a drain within 10’ of their work area yet still dumped water all over the basement. They only sent 1 technician so I had to help get the old water heater up the steps. They didn’t install a drain pan, I will take some blame for this because I didn’t ask for it during the service call but it was also never mentioned as an option.

We have been using Petersen Plumbing for all of plumbing and heating needs for years. Honest fair pricing with amazing customer service. Today we had a hot water heater installed and the technician Loren was phenomenal. Grade A and 5 stars! Thank you Petersen Plumbing!

Mike was an excellent technician. I had a gas leak which he quickly found. He explained exactly what he was doing and was very efficient at fixing a difficult repair. Mike took his time to speak to my AHS warranty company and answer all of their questions. I highly recommend Petersen Plumbing and Heating. Their technicians are experienced and friendly. They also have very friendly and knowledgeable office staff that actually answer the phone and speak understandable English.

The sump pump(s) that were in the home I purchased were old and malfunction/completely broken. Also, my washer was draining into the pit which was causing an awful smell. I called Petersen and the woman who answered the phone was very friendly and helpful. They had appointments available the next day and beyond which were very helpful. My plumbing technician Lee was very knowledgeable and personable. He saw my situation and let me know all my options. He was able to fix and replace everything on scene and even fixed my washer draining problem for me. He was very professional and helpful and I highly recommend Petersen for any plumbing issues you have. My 1957 pit looks rough, but wanted to include pics to highlight the amazing job Lee did.