Pro Listing

Jordan Plumbing and Maintenance, LLC

Plumbers in Durham, North Carolina
Ranked #11 in Durham | Grade B-
4.80 (163 reviews)

Jordan Plumbing and Maintenance, LLC

Local plumbing contractor providing service and repair for homes and small businesses in Durham, North Carolina. Work includes leak and fixture repairs, water heaters, and drain and sewer service with upfront pricing.

Jordan Plumbing and Maintenance, LLC business photo 1 - Plumbing in Durham
Jordan Plumbing and Maintenance, LLC business photo 2 - Plumbing in Durham
Jordan Plumbing and Maintenance, LLC business photo 3 - Plumbing in Durham
Jordan Plumbing and Maintenance, LLC business photo 4 - Plumbing in Durham
Show all photos
Why Homeowners Choose This Business

Customers highlight clear communication, timely scheduling, and upfront pricing. Technicians explain findings and options before starting work, and projects are completed neatly with attention to detail Local experience that helps homeowners across Durham, North Carolina compare a more region-aware provider.

Service Area

Serving Durham, North Carolina and surrounding communities in Durham County and nearby areas.

Local Pro Business

This listing includes additional business details, homeowner trust signals, and stronger comparison information.

Pro
Additional business details
Listing details

This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.

This profile includes more business details, homeowner trust signals, and a fuller public presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Drain Cleaning
  Plumbing Repair
  Water Heater Replacement
  Water Heater Services
  Fixture Installation
  Sewer Line Repair
  Leak Detection
  Maintenance
  Toilet Repair
  Faucet Installation
  Installations
  Pipe Repair
  Repairs
  Garbage Disposal Install
  Shower Valve Repair
  Sump Pump Service
  Hydro Jetting

Common services include leak and fixture repairs, toilet and faucet replacement, water heater diagnostics and replacement, drain cleaning, and sewer line troubleshooting and repairs.

Reviews

Customer Reviews

Therese Reynolds
My daughter's house is in Durham, and she is currently out of town. I checked on her house after the snow and ice, and one bathroom faucet was not working so we were concerned there was a frozen pipe causing the problem. Jordan Plumbing sen…
View full reviewShow less
My daughter's house is in Durham, and she is currently out of town. I checked on her house after the snow and ice, and one bathroom faucet was not working so we were concerned there was a frozen pipe causing the problem. Jordan Plumbing sent a repairman, who happened to be nearby, to take a look. I stayed to wait for the repairman, and she was charged right off the top $149 for the service call. I left the repairman and headed to Cocoa Cinnamon, just minutes away. I hadn't even placed my order when my daughter called and said he was done, and that it was just the little aerator on the sink faucet that needed to be cleaned. She was then charged an additional $129 plus a $5 processing fee, just to clean the little aerator, so her out-of-pocket was $303. That was an absolutely ridiculous price to charge her, and it is tantamount to price gouging. The technician was very nice and EXTREMELY apologetic to both her and me that he had to charge her so much. He even said he called the office to try to give her a discount since it was just the little aerator, but Jordan Plumbing would not give her a discount. I am following this up with a report to the NC Attorney General regarding this outrageous abuse of charging such an high price for this. If had been a frozen pipe and the technician had spent considerable time repairing it, I would have completely understood, but making her pay another $130 to clean a little faucet aerator? That's egregious. She said she will never use Jordan again nor recommend them, and I am writing this to warn others that you may get price-gouged by this company.
Lyn Steuart
I have called Jordan Plumbing for the last several plumbing problems I have had (toilet issue, outdoor plumbing line issue, leaking water heater) and they are the only company I will call for Plumbing problems. Everyone is communicative and…
View full reviewShow less
I have called Jordan Plumbing for the last several plumbing problems I have had (toilet issue, outdoor plumbing line issue, leaking water heater) and they are the only company I will call for Plumbing problems. Everyone is communicative and helpful. Pricing is upfront. they do quality work, and explain everything. Scheduling is timely. Jeffery did our last service call for a leaking water heater and he clearly demonstrated all of the above mentioned attributes. Thank you Jeffery! Lyn Steuart
Taylor Cato
Brian and Mr. Jordan have helped me out with repairs/improvements multiple times over the past year or so. Always quick to schedule, easy to work with, communicative, and quality work. I like that they have a price book so there is some tra…
View full reviewShow less
Brian and Mr. Jordan have helped me out with repairs/improvements multiple times over the past year or so. Always quick to schedule, easy to work with, communicative, and quality work. I like that they have a price book so there is some transparency in why you’re being charged a certain price based on work being completed. Shopped around a few different plumbers in South Durham at first, and now Jordan Plumbing is my first call every time.
Matt Yarboro
Jeffrey, Brian and Desmond did an excellent job troubleshooting and repairing my broken sewer line. They were efficient, friendly and reasonably priced. I will use Jordan Plumbing again, highly recommend. Thank you!
Cosmo Kent
I'm not usually the type to write these kind of reviews but Jordan Plumbing did a really great job on my house. I had the main sewage line back up and needed a replacement. Their professionalism skill and timeliness were some of the best I'…
View full reviewShow less
I'm not usually the type to write these kind of reviews but Jordan Plumbing did a really great job on my house. I had the main sewage line back up and needed a replacement. Their professionalism skill and timeliness were some of the best I've seen and they underbid Roto-Rooter by $3400+. I got a feel good family business vibe from them, the reception / scheduling person was kind and enthusiastic and I got the impression that the team members had respect for one another, which to me is an indication that a job will go well and this time it definitely did.

To give you a sense of the time line: I called Monday afternoon, they had a tech out by 8am the next day, materials were dropped off by lunch time, we had to wait 72 hours for the utilities to be marked off. On Friday they replaced a 40 foot cast iron sewage pipe buried 5 feet deep and had the hole filled and lawn seeded before 3pm. I was only without water for a couple of hours, thank you very much Mr. Jordan

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

According to publicly listed hours, the company is open daily from 8:00 AM to 5:00 PM. Availability can change on holidays, so it’s best to call ahead to confirm current hours.

Reviews indicate pricing is discussed upfront and based on a price book. Technicians typically explain the issue and provide options before proceeding.

The team handles common residential repairs such as leaks, toilet and faucet issues, water heater service, drain cleaning, and sewer line troubleshooting. Light commercial service may be available; call to discuss your specific project.

Many reviewers mention quick scheduling and timely arrivals. Actual availability depends on current workload and location; calling the office is the fastest way to confirm.

Customer feedback notes clear explanations of findings, options, and pricing. Technicians aim to keep you informed from diagnosis through completion.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 8:00 AM – 5:00 PM
  • Sunday 8:00 AM – 5:00 PM

Request Service

Business Details

Business Rating
4.80 (163 reviews) Pro Listing
Address
2200 Dominion St suite b, Durham, NC 27704
Business Type
Plumber
Website
https://www.jordanplumbingnc.com/
City Page
Plumbers in Durham, North Carolina

Compare local plumbers in Durham

Browse local businesses, customer reviews, and featured providers across Durham.

View Durham Plumbers

Location Map