The Gentlemen Pros Plumbing, Heating & Electrical

Riley was fantastic to work with. He was very professional , knowledgeable and friendly. He took time diagnosing and explaining his findings. As the steam shower will need more intervention and possible total replacement, I feel confident that with his expertise I will have a very satisfactory outcome. He deserves 5 stars. I would absolutely recommend Riley B based on his professionalism, expertise and superior customer service.

I had Riley come for a follow-up to our bathroom renovation. He was pleasant, personable, polite, professional. He kept me informed with everything that he needed to do and did it very quickly. There’s a reason why I keep coming back to this company - their customer service and experience in the field is beyond any company I’ve ever been with. Will continue to book with this company in the future and tell my friends to as well. Thanks again for such a great job.

Very professional and thorough. Answered every question I had about my home. Great peace of mind. Conrad did a fantastic job explaining everything and going above expectation with answering my questions. Also the first person I spoke to on the phone to book was very patient and kind and down to earth. Great experience with this company

With all the rain we’ve had, my old sump pump died. Riley came out today, right on time, and installed a new one that works great. He was super professional, polite & friendly. He did an inspection of all my other plumbing/gaswork stuff & helped me prioritize what to take care of next. I would definitely recommend this company, they are awesome!

Mohamed (Mo) S. was fantastic! He patiently explained various things to us concerning the different plumbing tasks we needed to have done. He also provided us with tips for going forward to prevent some issues from recurring. Mo showed real attention to detail and getting things done well - excellent customer service! I would not hesitate to recommend him if you need anything done!

Mohamed S. deserves all of the praise. Our house flooded (twice) and we couldn’t find the source of the overflow. We called and by the next morning Mo was here. He went above and beyond our expectations. He showed up in the midst of chaos and offered his insight. We truly appreciate his professionalism and knowledge. We cannot thank him enough. He did a fantastic job. The gentlemen pros will be who we call whenever we are in need. Mo thank you again!!

Huge thank you to Conrad, Danny, and Spencer at the gentlemen pros for taking care of us! We had some complex plumbing issues over the last few months that required ordering unique parts, coordinating with the city for a water shut off, and installing a new (functional) drain on a previous owner DIY japanese soaker tub install that had some, let us say, "issues". Conrad in particular was a great communicator, professional, endlessly patient with our questions and came up with clever solutions to solve our particular problems. He led a great team in doing a lot of work to make our home livable again. We hope we get to work with him again soon (but not too soon, fingers crossed we don't have any plumbing or electrical problems that need the help of pros in the near future) We can't recommend the Gentlemen Pros enough (especially Conrad, Danny and Spencer!) and we will absolutely be using their services again. They always treat us like gold.

Danny was fantastic to work with! He was friendly, professional, knowledgeable, and took the time to explain everything clearly. He arrived promptly, quickly diagnosed the issue, and had my kitchen sink draining perfectly again in no time. He also performed a camera inspection and provided helpful maintenance advice. This was honestly one of the best experiences I've had with a service professional, and Danny deserves recognition for the excellent job he did. My only concern was the price. While I approved the work beforehand, I was surprised by the final cost for the service performed. The quality of work was excellent, but the pricing felt significantly higher than I expected for a kitchen sink clog cleared through an existing cleanout. That said, I would absolutely recommend Danny based on his professionalism, expertise, and customer service. He made what could have been a stressful situation very easy to deal with. Update: After posting my review, Beth from customer care reached out personally to discuss my concerns. She took the time to review my file, listen to my feedback, and offered a goodwill adjustment, which I greatly appreciated. I was very impressed with the follow-up and the genuine effort to ensure I was happy with my experience. For that reason, I’ve updated my review to 5 stars. Thank you again to Danny and Beth for the excellent service and support! =)

We've had a nightmare of an experience with a previous plumber doing a Poly B replacement, I was reviewing Google reviews on the Gentleman Pros and reached out to Beth and see if they could help out. From that initial contact with Beth I felt confident in this decision, she was knowledgeable and helpful with all my questions and let me know she would follow up at each step of this process to ensure my satisfaction. Richard came out to inspect the work of the previous plumber and after spending over an hour doing his inspection he walked us through his assessment. We're confident in the Gentleman Pro's enough to move ahead with the quote they provided us to conduct the repairs. I know you read these reviews Beth we'll talk soon! 2026.05.29 Conrad and Dom came to the house to complete the work that Richard quoted previously. Completed a walkthrough of the job before they started, left them to do their thing. I'm so impressed with the efficiency and quality of work of this company. Once they had finished all the work Conrad requested we do a walkthrough so he could explain everything, he took the time to make sure I understood and made sure I was satisfied. It's very apparent to me from these two interactions with 3 employees of Gentleman Pros that they are proud to work for this company and take pride individually of their quality of work. We've recommended them to a friend of ours and not surprised to hear of a positive experience. James

My experience with Gentlemen Pro plumbers was positive from the first contact to the job completion. Riley and Dom explained the work required in detail, the pricing guide and my options available to solve the sewer concerns. Both men were pleasant to deal with and professional in their explanations. They brought protective equipment for the walls and floor so all was clean and tidy when the job was finished. They were fully equipped for the job with all the tools required including a camera to check the extent of the blockage plus when the sewer was clean. They removed all debris. The house inspection of other plumbing and heating was appreciated. The front office staff were friendly and efficient. I was able to book the day and time I needed. Highly recommend this company.

I was impressed with the professionalism of the company and the Tech Andon. He was very respectful and informative. Best of all finally someone actual fixed my 13 year problem. Bonus: he was very kind to my dogs. They didn’t have to stay locked up.

Riley and the Gentlemen Plumbers just finished up some work at my house. It was exceptional service. Riley was truly a gentleman but also knowledgeable, skilled and explained everything I wanted to know. He did not rush, he took the time to make sure that job was 100% done. He also thoroughly cleaned up the entire jobsite before he left. The entire experience, from first contact to finishing the job, was very pleasant and easy. Communication way also excellent.

Riley and company was fantastic! Showed up on time, quickly diagnosed the problem, was upfront with the work and cost. The whole experience with Gentleman Plumbing was great from start to finish. I consider Riley and his helper my neighbours now! LOL! Highly recommend!

Chris was excellent in every respect. He not only resolved our problem with a smoke detector efficiently but also taught me a few things that will be useful going forward (e.g. about GFI's!). He was friendly, courteous, attentive to my questions, and always clear in his explanations. I would recommend him to anyone seeking help with electrical problems!

Spencer came to my home today to investigate a plumbing concern. After assessing and discussing the situation and possible causes, we agreed that I would monitor the situation and report back. He also conducted a plumbing and heating inspection and provided quotes on other plumbing work that I am considering in the near future. Spencer was courteous and respectful of my home and provided useful information. I am very pleased with the visit.

I had a major emergency with my shower today and Daniel from The Gentlemen Pros was an absolute lifesaver! Being in the Kenilworth area, I wasn't sure how quickly someone could get out here, but they responded immediately. Daniel was professional, polite, and lived up to the company name—a true 'Gentleman.' He diagnosed the issue quickly, explained exactly what went wrong, and had my shower back in working order in no time. He even took the time to make sure everything was spotless before he left. If you're in Edmonton and need a plumber who is honest, fast, and highly skilled, ask for Daniel. Truly exceptional service!"

Conrad was excellent. He was professional, detail-oriented, and clearly takes pride in his work. He explained everything clearly and gave me confidence in the decisions we were making during the reno. He is the reason I chose this company, and I would absolutely use them again because of him.