Anderson Plumbing, Heating & Air

I recently had an HVAC Service home appt with Technicians Joshua and Raul. Both young men were professional, friendly and very respectful of my home. They spent an adequate amount of time with me, listened to my concerns and explained the next steps. I loved that Joshua took photos of my furnace after he inspected it, pointed out and explained the problem areas of concern. He also provided me with solution based options. I felt like they understood my concerns and Joshua went as far as to reach out to his superior who also scheduled an appt to come out to my home the following day. I appreciate that Anderson has been in business for many years and have employed many skilled technicians with expertise in various specialized fields.

We had a stopped up bathroom sink. We tried to fix it ourselves but it did not work. We called Anderson and within a few hours we had Kristina at our house to do the repair. She explained what was needed. We liked what she said and agreed to the price. Kristina was very knowledgeable and professional. She cleaned the area afterwards. I would highly recommend Kristina for any of your plumbing needs.

Fernando Garcia provided optimal customer service. He conducted a thorough inspection of my air conditioning unit and figured out what was causing the circuit breaker to trip. He explained what he was doing each step of the way and what the numbers, that were coming up on his gadgets, represented. He provided me with detailed recommendations based on his findings and a clear explanation so I could understand why these recommendations were needed. All in all I am very satisfied with the service Fernando provided. I would definitely recommend this company!

We had our HVAC tune-up service today. The tech left greasy finger prints all over the access panel (see picture). All he did was take picture of our system and said we needed to get it replaced. He called a project manager who arrived within 30 minutes and gave me a quote for 42k to replace our current system with a heat pump system. No need for new ducts or electrical panels, so this price was just for labor, permit, and two 4 ton heat pumps. The quote was not itemized and this was after a $2k ‘discount’ for being members of their annual maintenance plan. The project manager then proceeded to tell me that if I waived the 3 day cancelation they could install on Monday and he could reduce to $35,980 because he had a job that they finished a job early and needed to get the crew on a project Monday to fill a scheduling gap. I felt pressured and the lack of transparency on the breakdown of cost of labor and the heat pump system made me feel really uneasy. I don’t doubt that we need a new system but the sales tactics and pressure was very unprofessional and I can see that a lot of vulnerable people with good credit ratings would end up using their financing option and just going for this type of sales tactic. Be careful and make sure you ask for break down if cost of labor vs equipment.

We had a leaky shower valve at one of our rental houses and called Anderson Plumbing. They responded quickly and sent Miguel Arechiga out the same day to assess the problem. Miguel was professional, explained the repair clearly, and provided a quote on the spot. He returned as scheduled and completed the repair efficiently. The shower now works perfectly, and the whole process was smooth and stress-free. We appreciate the prompt, quality service—thank you, Anderson Plumbing and Miguel!