Local residential plumbing repair and installation with an emphasis on timely scheduling and clear explanations. Office staff help coordinate service and technicians review options before work begins Serving homeowners across El Dorado Hills, California.
Neighborhood-focused service with responsive scheduling, clear estimates, and tidy work practices. Technicians walk homeowners through options and answer questions before completing repairs Local experience that helps homeowners across El Dorado Hills, California compare a more region-aware provider.
Serving El Dorado Hills, California and nearby areas in western El Dorado County.
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Leak detection and pipe repair, water heater replacement and maintenance, garbage disposal install and replacement, toilet install and repair, faucet and valve repair, basic drain clearing, and general residential plumbing troubleshooting.
Recent reviews highlight quick response times, clear communication from office and field staff, and clean workmanship. Many customers mention fair quotes and technicians who take time to explain repairs or demonstrate equipment settings. Several repeat customers note consistent scheduling within a short timeframe. There is an isolated complaint about sales approach and recommendations.
Just had leaking pipe repair in kitchen and they just replaced our daughter Laura Bradford's garbageDisposal...I can't say enough positive things about them...so nice even woman in office...so friendly...excellent service neat and tidy...positive attitudes!!!thank you!!!
We are loyal customers. In the past, Martel plumbing replaced our water heater and fixed our leaky copper pipes. Lately there is a weird throttling when turning on faucet. My husband called in the morning and a technician arrived in an hour. Turned out its a stupid thing with our faucet valve. He didn't even charge us. They are local, fast reliable and honest. Truly the best in el dorado hills.
Great experience from beginning to end. My father-in-law had a great experience with them prior and recommended them. Zack was extremely helpful over the phone and quickly scheduled an appointment. (Other) Zach arrived right on time, gave me a fair quote for my leaking water heater, and said he could replace it right away. He replaced the water heater, walked me through everything afterward, and even showed me how to adjust the temperature. They went above and beyond by adding a drain pan that wasn’t there before and installing all new copper piping. The area around the water heater was even cleaner after they were done than it was when they started. Team at D. Martel are professional, punctual, friendly, and highly efficient. Definitely my new go-to plumbers. Highly recommended.
I called DMartel Plumbing on in December to seek specific service/product, etc. The technician that came out spent much of our conversation bad-mouthing competitors whom I won’t mention names, claiming they were unreliable to position their own service as superior. This felt manipulative rather than helpful. Despite clearly stating my needs and budget, they aggressively pushed an unnecessary upsell for bad mouthing the original installer. Then called the original installer and was told those parts aren’t needed. Then went the distance and called the manufacturer to further confirm these parts were not needed as DMartel pressured me by saying these guys ruined your warranty per manufacturer, premium add-ons costing $5,000! I walked away feeling pressured and distrustful. Companies should focus on honest service, not tactics that undermine trust. They’ve showed me they are actually afraid of these certain companies as these companies were correct and ultimately superior, and DMartel was/is not!
We have used D Martel Plumbing several times and we’ve received excellent service every time. They have always been able to send someone out the next day or within a short timeframe. We’ve had the same plumber each time and he’s always friendly and courteous. Our first encounter was for a toilet installation and the second was for a water heater flush. With the toilet installation we initially bought the wrong toilet. Zac explained what we needed, we ordered it and he came back for the install. He explained everything he did thoroughly. We will always call D Martel for our future plumbing needs and we highly recommend their services.
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