Business ProfileVerifiedPlumbers in Elizabeth, New Jersey
Rich's Plumbing, Heating and Air Conditioning Inc.
Rich's Plumbing, Heating and Air Conditioning Inc. provides plumbing, heating and cooling services in Elizabeth and across New Jersey. For water-main work, it offers trenchless repair and pipe replacement.
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Business Highlights
- The company is family-owned and operated.
- It has served New Jersey for over 25 years.
- The company describes its plumbers as licensed, certified and fully insured.
- It strives for one-hour response times for plumbing emergencies.
- Its local plumbers pass a 15-stage training process.
Service Area
Elizabeth, Old Bridge, Sayreville and Parlin, as well as communities throughout New Jersey.
Public local listing. Rich's Plumbing, Heating and Air Conditioning Inc. is one of 7 plumbers ProsGrade lists in Elizabeth, New Jersey.
Listing details
10 services listed, including Water pipe replacement, Leak detection and repair and Water main and water line services. Open Monday to Saturday. 19 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Rich's Plumbing, Heating and Air Conditioning Inc. compares with the other 6 plumbers on ProsGrade in Elizabeth, using public Google ratings and review counts.
- One of 7 Elizabeth plumbers on ProsGrade.
Services Covered
10 services- Water pipe replacement
- Leak detection and repair
- Water main and water line servicesTrenchless repair and pipe replacement
- Video pipe inspectionsLocating leaks, blockages, breaks and defects
- Sewer and drain cleaningSewer-line cleaning and inspections
- Faucet and plumbing fixture installation and repair
- Pressure tank repairs
- Water heater repair and installationTankless, traditional, high-efficiency, gas and hot-water recirculation systems
- Frozen pipe repair
- Kitchen and bathroom plumbing repairs and installations
Reviews
What customers say
Customer accounts are mixed: two praise the workmanship and professionalism, while others describe missed follow-up, long waits and a rushed installation. A reported emergency heating repair took more than 10 days to complete, while the washer-parts installation was described as eight hours late and rushed, leaving the customer unsure of the repair. The same customer says the owner threatened to come into their home and remove the parts they had bought themselves.
Customer Reviews
Cassie Wang
If you actually need a repair done urgently, do yourself a favor and call someone else. I tried using them after for an emergency heating repair, it took them over 10 days to actually find the parts and complete the work, while billing and charging my credit card for this service within minutes of job done.
Cassie Zhang
I am beyond disappointed with the service I received from Rich’s Plumbing. After hiring them to install a washer parts, which I bought myself, the experience turned hostile. The technician arrived 8 hours late on the day for the job and did the work hastily. I wasn’t sure if the repair was well done at all. Instead of standing behind their work or engaging in a professional dialogue, the owner actually threatened to come into my home and forcibly remove the repair parts, which is completely illegal.
Avoid this shop at all cost.
mssorento1
Terrible service. I initially sent an email requesting service for my mother. I have all the details, got a confirmation email back, but no one called her. I called them the next day, spoke told a rep who took all my information down and was told they'd send someone out. Per my mom, they called as asked her if she wanted it repaired that day. She said she needed a price first (their website offered free estimates). He told her he'd call back and never did. So here I Am trying to find services for my mom. Did I mention I live in Florida and she lives in Irvington. So now I am forced to continue to look for a reliable plumbing service.
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Frequently Asked Questions
Does Rich's Plumbing offer estimates before starting work?
It offers free, accurate estimates and says it will not perform work without customer approval.
Does Rich's Plumbing's trenchless water-line repair require digging?
The company says its trenchless method does not require digging on the property and avoids lawn disruption or damage to sidewalks and driveways.
What do Rich's Plumbing's maintenance agreements include?
They include regular diagnostics and testing, preventive part replacements, and priority emergency scheduling.